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Tenant Sales and Retention Professional

2 months ago

Lincoln, Lincolnshire, United Kingdom HomeLet Full time
About the Role

We are seeking a highly motivated and customer-focused Tenant Sales and Retention Executive to join our team at HomeLet. As a key member of our sales team, you will be responsible for selling insurance policies to customers through outbound and inbound calls, while also focusing on retaining business and meeting or exceeding sales targets.

Key Responsibilities
  • Build strong relationships with customers to understand their needs and provide tailored solutions.
  • Meet or exceed individual sales targets and contribute to the team's and business unit's overall performance.
  • Utilize leads from within the HomeLet or Let Alliance business to sell insurance policies and retain business.
  • Work closely with other departments to deliver exceptional customer service and support.
  • Take ownership of your workload and performance, and identify opportunities for improvement.
  • Stay up-to-date with the latest offers and savings available to customers, and communicate these effectively.
  • Participate in quality assessments and provide feedback to the Customer Development Team.
  • Input accurate data into relevant logs, trackers, and databases.
  • Report any issues or concerns to the Team Leader or Supervisor.
What We Offer

As a Tenant Sales and Retention Executive at HomeLet, you will have the opportunity to work in a dynamic and supportive environment, with a competitive salary and a range of benefits, including:

  • Competitive holiday allowance with the option to buy additional days.
  • Death in Service benefit of x4 salary.
  • Company pension scheme.
  • Enhanced maternity and paternity leave packages.
  • Flexible benefits package.
  • Discounted rates on PIB products.
  • Referral schemes.
  • Volunteering day.
  • Wide range of discounts, including a kids pass.
About Us

HomeLet is a leading provider of insurance solutions, and we are committed to delivering exceptional customer service and support. We offer a comprehensive learning and development framework, including professional study options and apprenticeships, to support your career development. We are proud of our success and growth, and have been recognized for many industry awards. We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce.