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Residential Lettings Support Specialist
2 months ago
About the Role:
We are seeking a highly motivated and organized individual to join our Tenancy and Property Management Teams as a Property Administrator. As part of this role, you will have the opportunity to learn the basics of Tenancy Administration while carrying out the responsibilities of the position.
Key Responsibilities:
- Work closely with the Tenancy Administration team to ensure all properties are legal, safe, and ready for occupation.
- Deliver exceptional service to our landlords and tenants throughout the life cycle of a tenancy.
- Ensure check-ins and check-outs are booked and managed efficiently.
- Stay up-to-date with relevant legislation and regulations.
- Resolve issues quickly and effectively.
- Maintain accurate and up-to-date information in our database, including log notes.
Requirements & Skills:
- A willingness to learn, take instruction, and assist wherever needed.
- An enthusiastic and proactive attitude, with a 'nothing is too much trouble' approach.
- Logical thinking with creative problem-solving abilities.
- Excellent communication skills, with a professional approach and high levels of integrity.
- Organized and flexible, with a ability to adapt to a varied workload, particularly during busy periods.
- Confident and able to demonstrate initiative, with a 'can-do' approach.
About Us:
Dexters Estate Agent Group is a leading firm of Residential Chartered Surveyors and Estate Agents in London. We pride ourselves on our commitment to professionalism, attracting, developing, and retaining the best talent in the industry. Our company culture values employee growth and development, with many of our managers and directors starting their careers with us at entry-level.
