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Soft Services Facilities Supervisor

2 months ago

London, Greater London, United Kingdom Reed Full time

Facilities Operations Manager – Soft Services

  • Job Type: 9 Month FTC
  • Location: London
  • Salary: £55,000 to £70,000 (Dependent on experience)

Our client, a prominent private banking institution in London, is in search of a skilled Facilities Operations Manager to lead soft services and supervise hard services across various locations, including primary branches. The ideal candidate will possess substantial experience in team management, contract oversight, and ensuring adherence to compliance and health and safety regulations at the highest standards.

Key Responsibilities:

  • Direct management of soft services and supervision of hard services across multiple locations.
  • Reporting to the General Manager while managing a team of four, including conducting performance reviews and organizing work schedules.
  • Ensuring compliance with health and safety regulations, performing risk assessments, and coordinating staff training sessions.
  • Overseeing contracts related to cleaning, waste management, and pest control, including conducting audits and organizing routine cleaning schedules.
  • Managing the post room team, overseeing onsite archive facilities, and ensuring sufficient stationery supplies.
  • Serving as the secretary for the Health & Safety Council, organizing meetings, and maintaining accurate records.
  • Leading project management initiatives, including office refurbishments and liaising with contractors, with a focus on budget management and forecasting.
  • Handling administrative tasks such as updating AutoCAD floor plans, managing departmental contractors, and reporting monthly KPIs.

Essential Skills & Qualifications:

  • Minimum of 5 years of experience in Facilities Management with a strong enthusiasm for the field.
  • In-depth knowledge of Health & Safety practices with NEBOSH certification and DSE assessor expertise.
  • Exceptional attention to detail and strong customer service skills.
  • Confidence in engaging with and presenting to various levels within the organization.
  • Proactive and positive work ethic, with the ability to manage multiple tasks effectively.
  • Proficiency in Microsoft Office applications and budget oversight.
  • Strong leadership and communication abilities across all levels.

Preferred Qualifications:

  • Experience in managing facilities within historic buildings.
  • Proficiency in AutoCAD software.
  • Membership in the Institute of Workplace and Facilities Management (IWFM).

Benefits:

  • 20% Non-Contributory pension scheme
  • Discretionary bonus at the conclusion of the contract
  • Opportunity to work in prestigious environments with a dedicated team.
  • Exposure to a variety of facilities management challenges in a dynamic setting.