Housekeeping Attendant

2 days ago


Dorking, Surrey, United Kingdom HOTELCARE Full time

Job Overview:

HotelCare is committed to delivering exceptional service and maintaining the highest standards of cleanliness in our hotels nationwide. As a Room Attendant, you will play a vital role in ensuring our guests enjoy a comfortable and clean stay.

Key Responsibilities:

  • Clean and maintain guest rooms to the highest standards, including dusting, vacuuming, and sanitizing surfaces.
  • Change bed linens, replace towels, and restock amenities to ensure a comfortable stay for our guests.
  • Maintain stock levels of cleaning supplies and toiletries to ensure efficient service.
  • Report any maintenance issues or damages to the supervisor promptly.
  • Follow safety protocols and ensure the security of guest rooms and the privacy of our guests.
  • Provide exceptional customer service to our guests, responding to their requests promptly and professionally.

Person Specification:

Experience:

  • Preferred experience in a similar role within the hospitality industry, particularly in housekeeping or room attendant positions.

Skills and Knowledge:

  • Physical ability to lift, bend, and stand for extended periods.
  • Ability to work individually and as part of a team.
  • Strong time management skills and attention to detail.
  • Flexibility and willingness to learn.
  • Ability to prioritize and multitask.
  • Capability to provide excellent customer service.
  • Self-motivation and accountability.
  • Ability to work confidentially and with integrity.
  • Ability to work under pressure and follow instructions.
  • Awareness of safety regulations and compliance.

Flexibility:

  • You may be required to work different and/or additional hours of work and carry out additional reasonable tasks to meet the needs of the Company and their clients.

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