Housekeeping Attendant
2 days ago
Job Overview:
HotelCare is committed to delivering exceptional service and maintaining the highest standards of cleanliness in our hotels nationwide. As a Room Attendant, you will play a vital role in ensuring our guests enjoy a comfortable and clean stay.
Key Responsibilities:
- Clean and maintain guest rooms to the highest standards, including dusting, vacuuming, and sanitizing surfaces.
- Change bed linens, replace towels, and restock amenities to ensure a comfortable stay for our guests.
- Maintain stock levels of cleaning supplies and toiletries to ensure efficient service.
- Report any maintenance issues or damages to the supervisor promptly.
- Follow safety protocols and ensure the security of guest rooms and the privacy of our guests.
- Provide exceptional customer service to our guests, responding to their requests promptly and professionally.
Person Specification:
Experience:
- Preferred experience in a similar role within the hospitality industry, particularly in housekeeping or room attendant positions.
Skills and Knowledge:
- Physical ability to lift, bend, and stand for extended periods.
- Ability to work individually and as part of a team.
- Strong time management skills and attention to detail.
- Flexibility and willingness to learn.
- Ability to prioritize and multitask.
- Capability to provide excellent customer service.
- Self-motivation and accountability.
- Ability to work confidentially and with integrity.
- Ability to work under pressure and follow instructions.
- Awareness of safety regulations and compliance.
Flexibility:
- You may be required to work different and/or additional hours of work and carry out additional reasonable tasks to meet the needs of the Company and their clients.
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