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Assistant Conference Supervisor
2 months ago
Unlock Your Potential as a Leader
We are seeking a talented and experienced individual to join our team as a Guest Experience Manager at the DoubleTree by Hilton Oxford Belfry hotel.
About the Role
As a Guest Experience Manager, you will be responsible for supervising and leading your team to deliver exceptional guest experiences. You will work closely with your team to drive revenue at every opportunity, ensuring that all team members have the necessary training to upsell and promote our services to guests.
Key Responsibilities
- Supervise and lead a team of hospitality professionals to deliver a high standard of guest experience
- Work with your team to drive revenue at every opportunity, including upselling and promoting our services
- Ensure all team members have the necessary training to deliver exceptional guest experiences
- Collaborate with other departments to ensure seamless delivery of services
Requirements
To be successful in this role, you will need:
- Previous experience in a supervisory role in a hospitality food and beverage department
- A good knowledge of wines and spirits
- Excellent team motivator and team builder skills
- Able to work in a professional, efficient, high-quality, service-oriented operation
What We Offer
We offer a range of benefits, including:
- Free health club membership (T&Cs apply)
- Discounts across The QHotels Collection
- Hilton Worldwide discounts
- Family & Friends discounts in hotels across The QHotels Collection
- Support with training & professional qualifications, including course fees
- Various learning & development opportunities
- Access to an Employee Assistance Program – Hospitality Action
- Refer a friend scheme
- FREE parking
Live in Accommodation Available
We offer live in accommodation for the right candidate.