Counsellor (Full/part time)

20 hours ago


Manchester, United Kingdom The Portfolio Group Full time
EAP Counsellor Opportunity

We are proud to be representing our Client, a leading health and wellbeing network, in their search for an EAP Counsellor to join their team. Our Client offers a comprehensive employee assistance programme, providing 24/7 caring and compassionate support services to employers across various sectors.

Key Responsibilities:
  1. Deliver an efficient and effective telephone counselling service to all callers.
  2. Work with individuals presenting a range of issues, including those who are distressed and/or at risk.
Essential Skills and Competencies:
  1. Minimum diploma level 4 in Counselling and a minimum of 150 counselling hours.
  2. Relevant telephone experience.
  3. High level of computer literacy, including MS Office, Word, Excel, and PowerPoint.
  4. EAP experience.
Employee Benefits:
  1. BACP (or equivalent) membership and accreditation paid for.
  2. BACP CBD Hub.
  3. Monthly incentives, including weekends away.
  4. 25 days' holiday, plus bank holidays, with increases after 2- and 5-years' service.
  5. Day off on your birthday.
  6. Cash plan for you and your children.
  7. Contractual sick pay.
  8. Private medical insurance after 5 years' service.
  9. Pension Plan and Life Insurance.
  10. Pension plan contributions increase after 5- and 7-years' service.
  11. Holiday season bonus after 3 years' service.
  12. Profit share scheme.
  13. Season ticket loan scheme after 6 months and successful completion of probationary period.
  14. Cycle to work scheme after 6 months and successful completion of probationary period.
  15. Access to Employee Assistance Programme.
  16. Free breakfast every Monday and social sessions on the last Friday of the month with free food and drink.
  17. Company incentives and access to discount schemes.
  18. Discounted glasses/contact lenses prescription.


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