Healthcare Operations Manager
3 weeks ago
Position Overview
Are you a seasoned and innovative leader in healthcare administration? We invite you to consider a pivotal role within our GP practice as a Healthcare Operations Manager. In this essential position, you will be instrumental in steering operational excellence, improving patient services, and safeguarding the financial stability of the practice.
Employment Type
This role offers flexibility with options for full-time, part-time, or locum arrangements.
Key Responsibilities
- Operational Leadership: Oversee both NHS and non-NHS functions within the practice, ensuring efficient operations.
- Team Development: Foster a collaborative and supportive environment among staff, promoting teamwork and productivity.
- Financial Stewardship: Leverage your financial expertise to enhance performance, pinpoint growth avenues, and uphold fiscal responsibility.
- Strategic Direction: Provide guidance and leadership to fulfill the practice's long-term strategic goals, establishing a clear trajectory for growth and success.
About Us
At Oak Tree Health Centre, we value and celebrate our staff members, working collaboratively to deliver exceptional service. Our practice promotes a flat team structure with complete transparency, encouraging multidisciplinary collaboration and empowering our workforce to eliminate workplace constraints.
Benefits
- Generous annual leave package.
- Pro-rata study leave.
- Access to professional development opportunities.
- Participation in the NHS pension scheme.
- Health and wellness support.
- Social events and team-building activities.
- Flexible working hours with remote work options for certain responsibilities.
Financial Management Duties
Collaborate with the finance manager to oversee the practice budget and maximize revenue. Ensure equitable resource allocation through negotiations and regular development plan submissions.
Human Resources Responsibilities
Manage recruitment and retention efforts, ensuring compliance with employment laws and effective staff management.
Patient Services Management
Strategically develop and manage patient services, ensuring compliance with NHS obligations and monitoring practice performance against access and demand targets.
Information Technology Oversight
Evaluate and implement IT systems, ensuring data security and effective training for staff.
Confidentiality and Compliance
Uphold patient confidentiality and adhere to data protection regulations in all aspects of practice operations.
Health & Safety Leadership
Implement health and safety protocols, ensuring a safe working environment for all staff and patients.
Commitment to Equality and Diversity
Support the rights and dignity of all patients and colleagues, fostering an inclusive workplace.
Personal Development
Engage in ongoing professional development and participate in performance reviews to enhance personal and team effectiveness.
Quality Assurance
Strive for excellence in practice operations, contributing to quality improvement initiatives and effective team collaboration.
Communication Skills
Recognize the importance of effective communication within the team and with patients, ensuring clarity and understanding in all interactions.
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