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Customer Service Liaison

2 months ago


Worcester, Worcestershire, United Kingdom Hewett Recruitment Full time

Job Summary:

We are seeking a highly skilled Customer Care Coordinator to join our team at Hewett Recruitment. As a key member of our team, you will be responsible for providing exceptional customer service to our clients and candidates.

Key Responsibilities:

  • Provide timely and effective communication to clients and candidates
  • Manage and resolve customer complaints in a professional and courteous manner
  • Collaborate with internal teams to ensure seamless service delivery
  • Conduct regular follow-ups to ensure client satisfaction

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and conflict resolution skills
  • Proficiency in Microsoft Office Suite

Working Hours:

41.5 hours a week, Monday-Friday with alternating weekend work days/times

Pay Rate:

£11.44 per hour

Location:

Office located in a small village close to Great Witley, Worcestershire

DBS Check:

Required for successful candidate