Current jobs related to Customer Service Representative - Snodland, Kent - South East Water
-
Customer Service Representative
3 weeks ago
Snodland, Kent, United Kingdom HR GO Recruitment Full timeJob Title: Customer Service OperatorsJob Summary:We are seeking an experienced customer service operator to join our team at HR GO Recruitment. As a customer service operator, you will be responsible for taking orders over the phone and dealing with customer queries.Key Responsibilities:Taking orders and processing them on our systemAssisting clients in...
-
Customer Service Representative
3 weeks ago
Snodland, Kent, United Kingdom South East Water Full timeAbout the RoleWe are seeking a highly organized and customer-focused individual to join our Wholesale Service Desk team at South East Water. As a key member of our team, you will be responsible for ensuring an excellent standard of customer service is provided to Business Retailers.Key ResponsibilitiesAssist in technical enquiries received by either writing...
-
Customer Service Representative
4 weeks ago
Snodland, Kent, United Kingdom South East Water Full timeJob InformationAbout the RoleWe are seeking a highly organized and customer-focused individual to join our Wholesale Service Desk team at South East Water. As a key member of our team, you will be responsible for ensuring an excellent standard of customer service is provided to business retailers.Key ResponsibilitiesAssist in technical enquiries received by...
-
Customer Service Representative
4 weeks ago
Snodland, Kent, United Kingdom South East Water Full timeJob InformationAbout the RoleWe are seeking a highly organized and customer-focused individual to join our Wholesale Service Desk team at South East Water. As a key member of our team, you will be responsible for ensuring an excellent standard of customer service is provided to business retailers.Key ResponsibilitiesAssist in technical enquiries received by...
-
Customer Service Representative
1 month ago
Snodland, Kent, United Kingdom South East Water Full timeJob OverviewWe are seeking a highly organized and customer-focused individual to join our Wholesale Service Desk team at South East Water. As a key member of our team, you will be responsible for ensuring excellent customer service is provided to business retailers through technical enquiries received via phone or email.Main Responsibilities:Assist in...
-
Customer Service Representative
1 month ago
Snodland, Kent, United Kingdom South East Water Full timeJob OverviewWe are seeking a highly organized and customer-focused individual to join our Wholesale Service Desk team at South East Water. As a key member of our team, you will be responsible for ensuring excellent customer service is provided to business retailers through technical enquiries received via phone or email.Main Responsibilities:Assist in...
-
Customer Service Representative
3 weeks ago
Snodland, Kent, United Kingdom South East Water Full timeAbout the RoleWe are seeking a highly organized and customer-focused individual to join our Wholesale Service Desk team at South East Water. As a key member of our team, you will be responsible for ensuring an excellent standard of customer service is provided to Business Retailers.Key ResponsibilitiesAssist in technical enquiries received by either writing...
-
Customer Service Representative
3 weeks ago
Snodland, Kent, United Kingdom South East Water Full timeAbout the RoleWe are seeking a highly organized and customer-focused individual to join our Wholesale Service Desk team at South East Water. As a key member of our team, you will be responsible for ensuring an excellent standard of customer service is provided to Business Retailers.Key ResponsibilitiesAssist in technical enquiries received by either writing...
-
Customer Service Representative
3 weeks ago
Snodland, Kent, United Kingdom South East Water Full timeJob OverviewWe are seeking a highly organized and customer-focused individual to join our Wholesale Service Desk team at South East Water. As a key member of our team, you will be responsible for providing excellent customer service to business retailers, responding to technical enquiries, and ensuring compliance with market regulations.Key...
-
Senior Customer Service Coordinator
3 weeks ago
Snodland, Kent, United Kingdom South East Water Full timeJob RequirementsKey Skills and QualitiesWe are looking for a self-motivated and organised individual with excellent customer service experience to join our team at South East Water.The ideal candidate will be able to ensure no detail is overlooked and possess strong communication skills.Key ResponsibilitiesProvide exceptional customer service to our...
-
HGV Driver
1 month ago
Snodland, Kent, United Kingdom Tesco Full timeAbout the RoleWe are seeking a skilled and experienced HGV Driver to join our team at Tesco. As a key member of our logistics team, you will be responsible for safely transporting goods across the UK, ensuring timely delivery and maintaining high standards of customer service.Key Responsibilities:Representing the Tesco brand professionally on UK...
-
HGV Driver
1 month ago
Snodland, Kent, United Kingdom Tesco Full timeAbout the RoleWe are seeking a skilled and experienced HGV Driver to join our team at Tesco. As a key member of our logistics team, you will be responsible for safely transporting goods across the UK, ensuring timely delivery and maintaining high standards of customer service.Key Responsibilities:Representing the Tesco brand professionally on UK...
-
White Goods Service Technician
4 weeks ago
Snodland, Kent, United Kingdom Currys Full timeRole Overview:White Goods Service TechnicianCurrys is a leading retailer of technology, and we're looking for a skilled White Goods Service Technician to join our team. As a key member of our customer service team, you'll be responsible for ensuring our customers' appliances are in top condition.We're committed to providing an exceptional customer...
-
White Goods Service Technician
3 weeks ago
Snodland, Kent, United Kingdom Currys Full timeRole Overview:White Goods Service TechnicianAs a key member of our team, you will be responsible for delivering exceptional service to our customers by ensuring their appliances are in top working condition. This will involve diagnosing and repairing a range of white goods, from washing machines to refrigerators, in customers' homes. You will work...
-
White Goods Service Technician
3 weeks ago
Snodland, Kent, United Kingdom Currys plc Full timeRole Overview:White Goods Service TechnicianAt Currys plc, we're committed to delivering exceptional customer experiences through our team of skilled professionals. As a White Goods Service Technician, you'll play a vital role in ensuring our customers' appliances are in top condition.Key Responsibilities:Drive company vans and manage your day effectively,...
-
White Goods Service Technician
4 weeks ago
Snodland, Kent, United Kingdom Currys plc Full timeRole Overview:As a White Goods Engineer at Currys plc, you will play a vital role in ensuring our customers' appliances are in top condition. You will work independently, driving your company van and managing your day effectively, to test, diagnose, and fix white goods in customers' homes.Key Responsibilities:Driving company van and managing day-to-day...
-
White Goods Service Technician
4 weeks ago
Snodland, Kent, United Kingdom Currys plc Full timeRole Overview:As a White Goods Engineer at Currys plc, you will play a vital role in ensuring our customers' appliances are in top condition. You will work independently, driving your company van and managing your day effectively, to test, diagnose, and fix white goods in customers' homes.Key Responsibilities:Driving company van and managing day-to-day...
-
White Goods Service Technician
1 month ago
Snodland, Kent, United Kingdom Currys plc Full timeRole Overview:As a White Goods Engineer at Currys plc, you will play a vital role in ensuring our customers' appliances are in top condition. You will work independently, driving your company van and managing your day effectively, to test, diagnose, and fix white goods in customers' homes.Key Responsibilities:Driving company van and managing day-to-day...
-
White Goods Service Technician
1 month ago
Snodland, Kent, United Kingdom Currys plc Full timeRole Overview:As a White Goods Engineer at Currys plc, you will play a vital role in ensuring our customers' appliances are in top condition. You will work independently, driving your company van and managing your day effectively, to test, diagnose, and fix white goods in customers' homes.Key Responsibilities:Driving company van and managing day-to-day...
-
White Goods Service Technician
6 days ago
Snodland, Kent, United Kingdom Currys Full timeAbout the Role:We are seeking a skilled White Goods Engineer to join our team at Currys. As a White Goods Engineer, you will be responsible for installing, diagnosing faults, and repairing white goods appliances in our customers' homes.Key Responsibilities:Test and diagnose faults in white goods appliancesCarry out repairs and maintenance on white goods...
Customer Service Representative
2 months ago
About the Role
We are seeking a highly organized and customer-focused individual to join our Wholesale Service Desk team at South East Water. As a key member of our team, you will be responsible for providing excellent customer service to business retailers, responding to technical enquiries, and ensuring that our wholesale processes are adhered to.
Key Responsibilities
- Provide exceptional customer service to business retailers, responding to technical enquiries via phone or email.
- Maintain focus on balanced scorecard objectives and adhere to business and wholesale processes, data protection, and regulatory compliance.
- Proactively use information and resources to ensure that skills and knowledge are kept up to date and continuously developed.
- Proactively work queues to ensure wholesale service level requirements are met.
- Ensure all transactions are correctly uploaded into CMOS and are accepted by the Market Operator.
- Build relationships with peers and colleagues to enhance the team working environment, resolve non-household customer queries, and ensure successful productivity.
- Attend and contribute to team meetings with team, peers, and colleagues.
Requirements
- Able to train at Snodland, Kent, initially in standard office hours for a minimum of 3 weeks (dependent on progress).
- Able to work from the Snodland office when required (minimum of 2 days a week).
- Have a strong internet connection to allow home working.
- Passionate about customer service.
- Knowledge of water supply networks is useful but not essential.
- Understanding of the Non-Household Retail Market is desirable but not required.
- Communicate positively in an extremely busy working environment.
- Enjoy problem-solving and determined to find the best solutions.
- Able to make decisions quickly and multitask.
- Have 4 GCSE passes (or equivalent), including Maths and English. An NVQ Qualification Level 2 or above in Customer Service/Business Administration is desirable.
- Excellent computer skills and the ability to flex between different computer systems.
What We Offer
- Excellent stakeholder pension scheme, up to 10% employer contribution.
- 5 weeks holiday plus bank holidays, increasing to 6 weeks with length of service.
- Flexible annual leave policy to buy or sell holiday leave.
- Paid volunteering days.
- Cycle to work scheme.
- Health cash plan.
- Life assurance.
- Wellbeing-related benefits.
- Electric Vehicle salary sacrifice scheme.
About Us
South East Water is a water company that serves the communities in the South East region. We are committed to creating an inclusive and diverse workplace, where everyone feels valued and respected. We believe that our diversity is a strength, and we are enthusiastic about creating opportunities for people from all backgrounds to join our team.
