Global Head of Operational Resilience

3 weeks ago

London, Greater London, United Kingdom Wise Full time
Job Description

To lead the Operational Resilience initiative in Wise, you will be responsible for owning projects and making decisions in the following areas:

Regulatory
  • Translate and implement regulatory requirements across various jurisdictions where Wise operates, ensuring seamless execution by Product and Engineering Teams in collaboration with Regional Product Compliance teams.
  • Identify overlapping regulatory requirements and streamline them for Product and Engineering teams to execute globally, avoiding unnecessary duplication of work and enabling Wise to scale in line with its Mission.
  • Stay ahead of upcoming Op-Res, Business Continuity, Disaster Recovery Regulatory frameworks and trends.
Organisational Continuity
  • Lead Wise's approach to Business Continuity, collaborating with Third Party management, Platform, Security, Product, Operations, and Risk & Compliance to maintain a strong Operational Resilience environment.
  • Design and iterate Operational resilience controls environment (scenario, stress, and security testing, governance, training, business impact assessments, etc.) that protects Critical and Important business functions, including those reliant on Third Parties.
  • Enable a comprehensive understanding within the organisation of how tech and application changes could impact the strength of the Wise Operational Resilience Program.
Reporting (External and Internal)
  • Report on the health of the Operational Resilience Program to internal and external stakeholders (Regulators, Internal and External Audit, Banking Partners, etc.).
  • Challenge any assumption that is not a correct reflection of the Wise program, and coordinate evidencing controls as necessary.
  • Participate in forums and industry associations initiatives where Operational Resilience is discussed, and actively represent Wise in engaging with legislative or regulatory/technical standards consultations.

This role will give you the opportunity to:

  • Grow your hands-on Fintech knowledge at full speed.
  • Keep Operational Resilience at the heart of the product and operations development cycle in a fast-moving environment.
  • Be empowered to identify operational resilience issues or opportunities and take a lead in execution.
Qualifications
  • You have a Technology, Risk, Operations, or Regulatory background and a strong interest in all of these domains.
  • You have previous experience executing Operational Resilience programs and know Industry best practices around Business Continuity, Third Parties Management, and Information Security.
  • You have been working on the implementation of one of the following Regulatory frameworks: Operational Resilience in the UK (PS21/3), EU DORA, CPS 230 in Australia, or an equivalent Regulation in a large market.
  • You have the ability to drive business decisions by convincing both internal and external parties on execution.
  • You are a natural owner that drives and delivers projects from inception to completion, able to go into the details of each and every problem within their domain space.
  • You are an engaging communicator that can effectively present to different audiences (i.e., from Regulators to engineers).
  • You are a strong people leader with experience building Tech, Ops, Risk, or Compliance Teams.
  • You are analytical, use data to make decisions, and challenge assumptions.
  • You are able to engage with engineering with depth and conviction to challenge.
  • You have experience (or desire) in working in a fast-growing environment and apply your previous industry experience in a new paradigm that reflects how Wise works.
  • You are willing to travel as Wise offices are located across different geos globally.

We're proud to have a truly international team, and we celebrate our differences. Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission, and able to progress in their careers.

If you want to find out more about what it's like to work at Wise, visit Wise.Jobs. Keep up to date with life at Wise by following us on LinkedIn and Instagram.

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