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Residential Property Supervisor
3 months ago
About North Property Group
North Property Group (NPG) is a pioneering force in the real estate sector. Established with a vision to transform property management, we have been at the forefront of innovation since our inception. Our operations span major urban centers, where we are committed to delivering exceptional service and unique property experiences. Our core values—ambition, consistency, disruption, execution, ownership, and transparency—drive our mission to redefine the industry.
Company Achievements
- Recognized as one of the fastest-growing, founder-led businesses in the UK.
- Awarded Highly Commended Sales & Lettings Agency of the Year.
- Finalists in multiple prestigious property awards.
- Celebrated for entrepreneurial excellence in national competitions.
- Ranked among the top businesses in Yorkshire for growth.
- Honored with various awards for outstanding performance in the property sector.
Role Purpose
As a key member of our team, the Residential Property Supervisor will oversee the daily management of our residential properties. This role is essential in ensuring that our properties are well-maintained and that tenant satisfaction is prioritized. The supervisor will manage tenant inquiries, coordinate maintenance efforts, and ensure compliance with lease agreements.
Key Responsibilities
- Facilitate the onboarding process for new tenants.
- Assist in integrating new properties into our management portfolio.
- Ensure that maintenance requests are addressed promptly during tenancies.
- Conduct property inspections regularly.
- Coordinate move-out processes and post-tenancy activities.
Team Collaboration
- Participate in regular team meetings to review performance metrics.
- Address initial tenant complaints before escalating to management.
- Support team objectives to achieve set performance targets.
Essential Skills
- Strong communication skills, both verbal and written.
- Exceptional customer service and client relationship management abilities.
Compensation
Competitive salary with performance-based incentives.
Employee Benefits
- Opportunity to work in a recognized and innovative company.
- Inclusive work environment that values contributions.
- Career growth potential within a rapidly expanding organization.
- Autonomy in problem-solving and decision-making.
- Modern office environment with a focus on cultural engagement.
- Pet-friendly workplace with regular visits from the company mascot.
