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Head of Operations

2 months ago


Andover, Hampshire, United Kingdom Harpar Grace International Full time
About the Role

We are seeking an experienced Operations Director to join our team at Harpar Grace International, a dynamic and entrepreneurial company specializing in the development, distribution, and management of luxury cosmeceutical, spa, and retail brands.

The successful candidate will be responsible for managing the operations team, ensuring the smooth flow of products and stock through our warehouse, and supporting the growth of our luxury aesthetic brand portfolio.

Key Responsibilities
  • Manage and progress product regulatory requirements in line with company plans
  • Ensure accuracy of orders and shipping documents
  • Maintain company commercial and cargo insurance policies
  • Ensure compliance within export/import regulations to ensure smooth movement of goods
  • Define and implement SOPs throughout the business
  • Ensure data integrity within our systems
  • Oversee head office and warehouse operations and seek continuous improvements
  • Report on sales, fulfillment, and inventory performance
Requirements
  • Passionate about beauty, spa, and advanced skincare
  • Energetic, self-motivated, and creative thinker who flourishes at working independently
  • Responsive and adaptive to changing workloads, timelines, and outputs required due to the fast-moving pace of the industry and brand portfolio
  • Experience within the cosmeceutical, pharmaceuticals, aesthetics, healthcare, or beauty industry
  • Advanced skills in Microsoft Office, particularly Excel
  • Strong IT skills and experience with ERP/inventory management systems/CRM systems
About Us

Harpar Grace International is a privately owned, entrepreneurial, dynamic, and passionate company founded in 2013, specializing in the development, distribution, and management of luxury cosmeceutical, spa, and retail brands.

We are the exclusive distributors for iS Clinical Cosmeceuticals, RevitaLash, Totally Derma Nutraceutical drink supplement throughout the UK & Ireland and Caribbean, and global brand owners for Déesse PRO LED Light therapy brand.

Our company continues to achieve exceptional year-on-year performance, and the team is rapidly expanding to support the ambitious growth of the company and brand portfolio.