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Fleet Administrator

2 months ago


Exeter, Devon, United Kingdom Thrifty Car & Van Rental Full time
About the Role

We are seeking an exceptional Fleet Administrator to join our team at Thrifty Car & Van Rental. As a key member of our Head Office team, you will play a vital role in providing office support to customers, managing correspondence, and assisting in the repair process and after-sales support function.

Key Responsibilities
  • Liaise with repairers and update internal systems to ensure a smooth operation.
  • Support the after-sales process, including authorizing damage claims, dealing with buy-back requests, and raising purchase orders.
  • Grade vehicle damage from In-Life and refurb vehicles, making commercial decisions on which vehicles need repair and allocating them within our network.
  • Produce and maintain spreadsheets to track and analyze data.
  • Deal with customer queries and resolve issues promptly.
  • Contribute fully as a team member and participate in team meetings and discussions.
About Us

Thrifty Car & Van Rental is the largest privately-owned leasing company in the UK, with 89 locations nationwide. Our Head Office is the central hub of our operations, and we are committed to providing excellent customer service and a comprehensive fleet of vehicles.

We are a family business that values our people and offers exciting opportunities for career growth and development. If you are a motivated and organized individual with excellent communication skills, we encourage you to apply for this role.