Residential Property Manager
4 weeks ago
Job Summary:
Trinity Estates is seeking a highly skilled and experienced Residential Property Manager to join our team. As a key member of our property management team, you will be responsible for the day-to-day operational running of our residential estates, ensuring high site standards and providing exceptional customer service to our residents.
Key Responsibilities:
- Manage the day-to-day operational running of the estate, ensuring high site standards and providing exceptional customer service to residents.
- Supervise all contractors and service providers, ensuring all works undertaken are of a high quality and in accordance with agreed timelines.
- Ensure all Health & Safety audits are up to date, all actions are monitored, recorded, and completed.
- Manage and foster a positive relationship with the Residents' Management Company (RMC), ensuring excellent communication and timely responses.
- Manage the onsite staff, including task management, appraisals, training and development, performance management, and any employment-related matters.
- Attend resident enquiries and foster collaborative relationships that are to the betterment of the development.
- Proactively manage the relationship with residents, ensuring a good service and timely communications.
- Attend site/client meetings as and when necessary.
Requirements:
- Must have experience working in the residential leasehold management sector with a good understanding of building safety.
- Must have knowledge of industry-related legislation and best practices.
- Experience with managing contractors and service providers with a good understanding of M&E, communal heating systems, etc.
- Experience managing a small onsite team.
- Customer-orientated, ensuring residents are receiving the best possible level of service.
- Client-focused, flexible, organized, self-motivated, and able to work to tight deadlines.
What We Offer:
- 24 days annual leave for work-life balance.
- Discounts on shopping and services through Perkbox.
- Employee Assistance Programme for confidential support.
- Financial support for personal development.
- Opportunities for career growth.
- Recognition incentives.
- Employee Referral Scheme for potential bonuses.
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