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Resource Optimization Specialist

2 months ago

Reading, Reading, United Kingdom Equiniti Full time

Job Title: Resource Manager

Business Division: Retirement Solutions

Business Function / Department: Retirement Solutions Resource Management

Reporting to (Job Title): Head of EQRS Resource Management & Capacity Planning

Role Summary

As a key member of the Resource Management Team, you will play a vital role in optimizing the allocation and utilization of Equiniti's human talent. Your primary responsibility will be to ensure that our professionals are allocated efficiently to support project delivery and overall company success.

Core Duties/Responsibilities

  • Develop and maintain resource management processes and procedures to ensure optimal resource allocation and utilization for at least two business areas within Retirement Solutions.
  • Collaborate with project managers and department heads to gather resource requirements and create resource plans for ongoing and upcoming projects.
  • Define prioritization of change activities and maintain a methodology of defining prioritization to enable informed business decisions.
  • Monitor resource utilization and availability, and proactively identify and address any resource constraints or bottlenecks.
  • Maintain accurate and up-to-date records of resource allocations, availability, headcount, and utilization for at least two business areas within Retirement Solutions.
  • Produce and analyze resource utilization data, presenting to leadership and advising on opportunities for optimization and improvement.
  • Provide guidance and support to project teams on resource management best practices and procedures.
  • Resolve complex resource escalations, understanding the impact of decisions on the wider EQ Retirement Solutions portfolio, the impact on revenue-generating activities, and the people impacts of change.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
  • Familiarity with project management methodologies commonly used in the professional services industry.
  • Resilient and proactive with a positive, agile attitude towards changing demands and peaks/troughs in workload.
  • Able to take the initiative on solving complex resource planning issues and designing mitigating actions with the mutual agreement of stakeholders.

What We Offer

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage and civil partnerships.