Meet and Greet Receptionist

5 hours ago


Stansted, United Kingdom MANCHESTER AIRPORT PLC Full time
Job Title: Meet and Greet Receptionist

Manchester Airport PLC is seeking a highly skilled and customer-focused Meet and Greet Receptionist to join our team. As a Meet and Greet Receptionist, you will be responsible for ensuring the smooth operation of our Meet and Greet and Valet Reception areas, providing exceptional customer service to arriving and departing passengers.

Key Responsibilities:
  • Monitor and accurately use the operation's mobile and desktop check-in/check-out booking systems.
  • Ensure correct use of arrival and return areas, including communication with operational colleagues and filing of keys.
  • Administer all returns, ensuring customer vehicles are available for collection on time.
  • Make logistical and immediate decisions to ensure a successful operation, enabling the team to deliver 'better than plan'.
  • Coordinate the safe movement of customer vehicles, including the utilization of operational drivers.
Requirements:
  • Excellent customer service skills.
  • Ability to work in a fast-paced environment.
  • Strong communication and organizational skills.
  • Ability to work independently and as part of a team.
What We Offer:
  • A competitive salary.
  • Opportunities for career development and growth.
  • A dynamic and supportive work environment.


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