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Hospitality Services Manager
3 months ago
Position Overview:
We are looking for a compassionate and driven Hospitality Services Manager to oversee the dining operations within our esteemed care facility. This role is pivotal in ensuring that our residents receive an exceptional dining experience that meets their individual needs.
Key Responsibilities:
- Maintain a high standard of hospitality service for all residents.
- Coordinate and support visitors during their time at the facility.
- Communicate specific dietary requirements to the culinary team.
- Adhere to cleaning protocols and procedures in line with company standards.
- Ensure compliance with all training and operational guidelines.
- Document and manage records such as cleaning schedules and temperature logs.
- Supervise and allocate tasks to the hospitality team, ensuring quality service delivery.
- Mentor staff and contribute to their ongoing professional development.
- Promote the safeguarding and welfare of all residents under your care.
Required Skills and Experience:
- Proven experience as a Dining or Restaurant Supervisor is essential.
- Experience in a care environment is preferred.
- Strong communication skills are necessary for effective teamwork.
- Active participation in organized activities within the facility is required.
Benefits:
- Opportunities for career advancement within the organization.
- Enhanced pay for bank holidays and overtime.
- Generous annual leave entitlement.
- Paid background checks.
- Uniform provision.
- Comprehensive training programs.
- Referral incentives for specific roles.
- Robust induction process for new employees.
- A fulfilling career with numerous progression opportunities.
- Support for obtaining nationally recognized qualifications.
- Competitive salary.
- Cycle-to-work initiative.
- Wellbeing initiatives.
- Employee recognition programs.
- Continuous professional development.
- Incentives for sustainable commuting.
- Seasonal bonuses.
- Pension scheme.
- Access to earned wages through HASTEE.