FOH Team Lead

4 weeks ago

Stevenage, Hertfordshire, United Kingdom The Restaurant Hub Full time
Lead the Front of House Team at Our Dynamic Restaurant Hub

At The Restaurant Hub, we're redefining the dining experience by bringing together a diverse collection of beloved brands. As a Front of House Team Leader, you'll be at the heart of our operation, ensuring every customer enjoys a seamless, exceptional experience from the moment they walk through our doors.

Your Key Responsibilities:
  • Inspire Excellence: Lead the front of house team to deliver outstanding service and create a warm, inviting environment.
  • Team Development: Mentor and train team members, fostering their growth and ensuring they exceed customer expectations.
  • Operational Efficiency: Oversee daily operations, from service flow to customer interaction, ensuring everything runs smoothly.
  • Customer Satisfaction: Handle customer feedback with professionalism, turning challenges into opportunities for improvement.
  • Brand Ambassador: Uphold the standards of our brands, ensuring that every guest leaves with a smile and a reason to return.
  • Safety and Compliance: Ensure all health, safety, and legal requirements are met with precision and care.
What We Offer:
  • Performance-Based Rewards: Bonuses for hitting targets and delivering exceptional service.
  • Generous Discounts: 50% off at all our brands for you and up to 5 friends—plus more perks.
  • Career Growth: Opportunities for development within our diverse group of brands.
  • Flexible Working: We value work-life balance and offer flexibility to suit your needs.

Are You the Leader We're Looking For?

If you're passionate about people, driven to deliver excellence, and ready to lead a dynamic team, we want you to join our team and shape unforgettable dining experiences.

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