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Retail Operations Manager

2 months ago

Abingdon, Oxfordshire, United Kingdom Cameron Clarke Associates Full time
{"title": "Shop Manager", "description": "Job Summary

We are seeking a highly motivated and experienced Shop Manager to join our team in Abingdon. As a Shop Manager, you will be responsible for managing all aspects of the shop, including sales, customer service, and volunteer management.

Key Responsibilities
  • Manage sales and revenue growth, meeting targets and increasing sales and profit for the shop
  • Recruit, line manage, and support shop volunteers to maximize sales and revenue for participating charities
  • Communicate and work effectively with other shop managers to ensure day-to-day operations are met
  • Manage stock levels, replenishing accordingly and liaising with Regional Manager to request top-ups of stock
  • Set up and manage the EPOS system, training volunteers accordingly
  • Responsible for cash handling, reconciling EPOS and all banking procedures
  • Identify volunteer recruitment needs, action recruitment campaigns in discussion with Regional Manager
  • Support the marketing team with activities to raise the profile of the shop and organization in the local community
  • Take responsibility for rotas to ensure the shop is always operational within its agreed opening hours
  • Offer exceptional customer service to protect the brand and reputation of Cards for Good Causes
Requirements
  • Experience across customer-facing environments
  • Experience of working under own initiative within an established commercial framework
  • Organisational skills
  • Time management skills
  • Able to demonstrate an understanding of the retail sector, ideally within a charity context
  • Can lead a team of people with passion and enthusiasm, offering support to the team as needed
  • Commercial awareness and ability to make decisions to drive revenue
  • Ability to communicate with a variety of people at different levels
  • Understands excellent customer service and can act as an ambassador for Cards for Good Causes in their local community
What's Next?

Apply now to take the first step in this exciting opportunity.

", "lang_code": "en-US"}