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Retail Operations Associate
2 months ago
Job Title: Retail Operations Associate
Location: Belfast, Northern Ireland
About the Role: We are seeking a motivated and meticulous Retail Operations Associate to become a vital part of our team. This position involves supporting both sales and inventory management, ensuring a well-maintained retail environment while delivering exceptional customer service. Your efforts will play a crucial role in enhancing sales performance and maintaining accurate stock levels.
Key Responsibilities:
- Assist customers in their shopping experience by providing detailed product information and ensuring a high standard of service.
- Accurately process transactions using the point-of-sale system, managing cash and card payments efficiently.
- Organize the sales area by arranging merchandise, ensuring that displays are visually appealing and adequately stocked.
- Support the receiving and unpacking of inventory, ensuring that stock is organized and accounted for accurately.
- Monitor inventory levels and communicate any shortages or discrepancies to management promptly.
- Assist in executing promotional initiatives, including setting up displays and updating marketing materials.
- Address customer inquiries and resolve complaints professionally, striving for effective solutions.
- Participate in stocktaking and inventory control activities, including regular counts and adjustments.
- Maintain a clean and organized store environment that promotes a positive shopping experience.
- Work collaboratively with team members to meet sales objectives and foster a supportive workplace culture.
Qualifications:
- High school diploma or equivalent; additional training in retail management or inventory control is advantageous.
- Prior experience in a retail or inventory-related position is preferred but not mandatory.
- Strong communication skills with a focus on customer satisfaction.
- Excellent organizational abilities and attention to detail, capable of managing multiple responsibilities.
- Proficient in Microsoft Office Suite and familiar with retail management systems.
- Ability to perform physical tasks, including lifting and organizing merchandise.
- Willingness to work flexible hours, including weekends and evenings.
- A positive demeanor and a commitment to contributing to a team-oriented atmosphere.
What We Offer:
- Competitive salary and comprehensive benefits package.
- Extensive training and professional development opportunities.
- A collaborative and supportive work environment.
- Opportunities for career advancement within the organization.
- Employee discounts and additional perks.
- Health and wellness initiatives.
How to Apply: If you are passionate about retail operations and eager to contribute to a dynamic team, we encourage you to submit your resume along with a brief cover letter outlining your relevant experience and suitability for this position. We are an equal opportunity employer, celebrating diversity and committed to fostering an inclusive workplace for all employees.
