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Marketing Communications Specialist

3 months ago

Potters Bar, Hertfordshire, United Kingdom Canada Life Limited Full time
Company Overview

Canada Life Limited is dedicated to addressing the retirement, investment, and protection needs of individuals, families, and organizations. Our mission is to foster better futures for our clients, intermediaries, and employees by functioning as a modern, agile, and inclusive organization.

As a subsidiary of Great-West Lifeco, Canada Life Limited has been a prominent player in the United Kingdom since 1903. Our team comprises hundreds of dedicated and supported employees who are committed to prioritizing the best interests of our clients and colleagues.

Canada Life Limited is undergoing a transformation to enhance customer-centric operations by equipping our clients with expertise in financial and tax planning, offering home finance and annuities solutions, and delivering collective fund options to third-party clients.

Position Summary

The individual in this role will assist in the development and management of Canada Life's literature and content across various customer and adviser journeys. This position is crucial in maintaining the integrity of the business by ensuring that all content is accurate, engaging, and compliant with regulatory standards.

Key Responsibilities
  • Assist in the upkeep of Canada Life's literature repository, ensuring that communications are compliant, engaging, and accessible to target audiences through appropriate channels.
  • Ensure that all marketing materials and literature, both online and offline, are current and properly managed, overseeing the approval process to comply with brand guidelines and securing sign-off from Technical, Legal, Compliance, Product, Distribution, and other relevant parties, including external partners when necessary.
  • Manage literature projects by handling assigned workloads and adhering to agreed timelines.
  • Conduct regulatory testing of literature to confirm that the repository meets our communication standards, facilitating improvements where necessary.
  • Collaborate closely with colleagues in other departments, such as Sales, Product, and Compliance, as needed.
  • Perform literature reporting and analysis.
Candidate Profile

Practical experience in a marketing communications or customer service role is preferred. Relevant skills, attributes, and experience may include:
  • Experience in literature management, preferably within a regulated industry, with a background in working alongside risk, compliance, and legal teams.
  • Exceptional organizational and time management skills.
  • Able to manage complex workloads and prioritize effectively to meet multiple deadlines.
  • A proactive team player focused on achieving collective objectives.
  • Adaptable in handling ad hoc tasks and projects with tight deadlines.
  • A customer-centric approach with a commitment to enhancing understanding of communications.
  • Strong attention to detail, with the ability to identify errors.
  • A background in financial services is advantageous but not mandatory.
Qualifications

Desirable:
  • Degree-level education.
Benefits of Joining Canada Life

We believe in recognizing and rewarding our employees, offering a competitive salary and a comprehensive benefits package that is regularly reviewed. As a member of Canada Life Limited, you will receive a competitive salary along with a generous pension and bonus scheme, income protection, private medical insurance, and life assurance. We also provide a variety of additional benefits and support services, along with opportunities for personal and professional development.

Our Work Culture

Our unique culture is vital to us. We are committed to doing the right thing for our employees, clients, and community, helping others build better futures. Our core behaviors shape and influence our work, guiding our relationships with others. We encourage curiosity, ownership of outcomes, collaboration, and finding solutions together.

We aim for our colleagues to have fulfilling careers with us, investing in their development, technology, and work environments. This is why we offer a range of training, flexible working options, and opportunities for growth and advancement.

Diversity and Inclusion

We are committed to creating an inclusive workplace with a diverse workforce where everyone can feel they belong and reach their potential, regardless of gender, ethnicity, or any other characteristic. We take pride in our progress in diversity, equity, and inclusion, and it remains a significant focus for us. We recognize the importance of diverse perspectives in building better futures. We are open to discussing flexible working arrangements, including part-time options, for any of our roles if required.