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Spa Operations Manager
2 months ago
At Homewood, we believe in fostering an environment where individuality thrives. As a Spa Operations Manager, you will play a pivotal role in shaping the guest experience while leading a dynamic team.
Key Responsibilities:- Team Leadership: Collaborate with the spa management team to enhance our exceptional facility and its dedicated staff.
- Administrative Support: Assist in managing schedules, staff absences, and training, while ensuring seamless guest services and spa treatment bookings.
- Community Engagement: Promote our spa offerings by working closely with the hotel and marketing teams to highlight current and upcoming services.
- Revenue Generation: Drive financial performance across all areas, including treatments, memberships, and product sales, while implementing innovative ideas to boost revenue.
- Quality Assurance: Uphold high standards within the department to maintain our esteemed reputation both locally and nationally.
- Operational Excellence: Support daily reception tasks, membership management, and operational assistance to ensure an outstanding guest experience.
- Team Motivation: Contribute to a positive workplace culture, knowing your efforts significantly impact our team and guests.
- Health and Safety Compliance: Ensure adherence to health and safety regulations and provide ongoing training for the team.
- Qualifications: A Level 3 Beauty Therapist Qualification is essential for this role.
We look forward to your application and the opportunity to discuss how you can contribute to our vibrant team culture.
