Business Operations Manager

3 weeks ago


Reading, Reading, United Kingdom CV Library Full time
Client Service Manager Job Description

Our client, a reputable HVAC contractor, is seeking a skilled Client Service Manager to lead their commercial sector operations. As a key member of the team, you will be responsible for managing a team of engineers, ensuring exceptional client service, and driving business growth.

Key Responsibilities:
  • Lead and plan work for a team of engineers, ensuring efficient project delivery and high-quality results.
  • Develop and maintain strong client relationships, negotiating service and maintenance contracts, and driving revenue growth.
  • Drive continuous professional development, progression, and increasing responsibilities within the company.
  • Collaborate with the management team to develop and implement business strategies, ensuring alignment with company goals.
What We Offer:
  • Competitive basic salary, flexible dependent on experience.
  • Car allowance of circa £5k per annum.
  • Annual bonus targeted on net profit, service, compliance, and engineer development.
  • Employee-owned trust profit-sharing scheme, increasing with time served.
  • Pension scheme.

As a Client Service Manager, you will be part of a dynamic team that values employee ownership and long-term business success. If you are a driven, commercially astute service manager with a passion for HVAC technical mastery, leadership, and client relationships, we encourage you to apply for this exciting opportunity.



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