Optical Express Advisor

4 weeks ago

Chelmsford, Essex, United Kingdom Optical Express Group Full time
Job Title – Patient Advisor

Location – Chelmsford

Hours – Full time, 40 hours per week

Salary – £26,000 per annum, bonus & benefits, full training will be given

At Optical Express, we're committed to delivering exceptional patient care and outstanding clinical outcomes. Our team works together to strive for excellence, supporting each other and respecting our differences.

We're passionate about making a positive impact on our local communities through charitable and environmental projects. As an Optical Express employee, you'll benefit from:

  • An industry-leading salary plus excellent bonus potential
  • State-of-the-art, modern working environments
  • 29 days annual leave
  • Free Laser Eye Surgery and Intraocular Lens Surgery
  • Free eye tests
  • Discounted prescription eye wear and sunglasses
  • Generous Optical Express friends and family discount scheme
  • Ongoing training and development opportunities
  • Pension scheme

As a Patient Advisor, you'll play a vital role in making our patients feel comfortable and relaxed while providing a 5-star service. You'll enjoy meeting new people and have strong communication skills to work with patients and ophthalmic professionals.

Your day-to-day responsibilities may vary, but a typical day will involve:

  • Building strong relationships with our patients
  • Performing diagnostic eye scans (full training will be provided)
  • Confidently relaying patient information to the optometrist for a smooth patient journey
  • Maintaining accurate and up-to-date patient records
  • Arranging affordable finance options for each patient
  • Scheduling patients' consultations and surgeries with our optometrists and surgeons

The successful candidate will be driven, passionate, and willing to succeed. They'll have excellent written and verbal communication skills, strong negotiation skills, and be self-motivated to work with and without supervision. If you believe you have the right skills and attributes for this role, we'd love to hear from you.

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