Shop Supervisor

We are seeking a highly motivated and experienced Shop Supervisor to join our team at Crisis. As a Shop Supervisor, you will play a key role in delivering an outstanding customer experience, supporting volunteers, and maintaining the look and feel of our shop.

You will work closely with the Shop Manager and Assistant Shop Manager to achieve ambitious sales and training targets, while also delivering on-the-job training for Crisis members. This is a unique retail opportunity where you will have the chance to build your skills and career progression.

Key Responsibilities:

• Support the Shop Manager and Assistant Shop Manager in delivering customer service and maintaining the shop's appearance
• Process stock and manage inventory
• Deliver on-the-job training for Crisis members
• Work towards ambitious sales and training targets

About You:

To be successful in this role, you will have significant retail or customer service experience, a genuine interest in charity retail, and a commitment to Crisis's values and mission to end homelessness. You will be a team player with excellent communication skills and the ability to work collaboratively with colleagues.

What We Offer:

• A competitive salary
• Interest-free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
• Pension scheme with an employer contribution of 8.5%
• 28 days' annual leave (pro rata) which increases with service to 31 days
• Enhanced maternity, paternity, shared parental, and adoption pay
• Flexible working around the core hours 10am-4pm
• Wellbeing Leave to be used flexibly

How to Apply:

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively.