EMEA Consumer Operations Project Manager

3 weeks ago

Glasgow, Glasgow City, United Kingdom CHUBB Full time
Job Title:

EMEA Consumer Operations Project Manager

Job Summary:

We are seeking a highly skilled EMEA Consumer Operations Project Manager to join our team at CHUBB. The successful candidate will be responsible for developing and managing programs and projects to support the organization's strategic direction, as well as creating and delivering to long-term goals.

Key Responsibilities:
  • Organize programs and activities in accordance with the mission and goals of the organization.
  • Develop new programs to support the strategic direction of the organization.
  • Manage a diverse set of partners, including the running of project governance.
  • Develop an operating plan for the program.
  • Develop an evaluation method to assess program strengths and identify areas for improvement.
  • Manage a project team and/or workstream leads with a diverse array of talents and responsibilities.
  • Ensure goals are met in areas including customer satisfaction, quality, and team member performance.
  • Meet with partners to make communication easy and transparent regarding project issues and decisions on services.
  • Produce accurate and timely reporting of program status throughout its life cycle.
  • Analyze program risks.
Requirements:
  • Bachelor's degree or equivalent in business, business administration, insurance, or a related field.
  • 3 years plus experience in major program/project management.
  • Experience in managing large change programs in complex matrixed environments.
  • Program business casing, concept development, solutions design, implementation, change management, team development, influencing senior partners, and a wide range of stakeholders.
  • Professional certification and training around Prince, PMP, Agile, and Waterfall methods also advantageous.
  • Experience within the insurance sector is desired but not essential.
  • Regional office and multi-national environment experience.
  • Good communication and negotiation skills.
  • Ability to work with a large diverse group of stakeholders.
  • Ability to demonstrate high degree of credibility and influence among stakeholders, both internally and externally at a senior management level.
  • Previous experience working with EMEA countries.
  • Strong analytical, reasoning, organizational, and negotiation skills.
  • Strong ability to multitask and to work tasks without daily supervisor interaction.
  • Self-starter – Proactive, investigative, willing to challenge assumptions and defend solution proposals at all levels.
What We Offer:

CHUBB offers a dynamic and challenging work environment, with opportunities for professional growth and development. We are committed to attracting and retaining top talent, and offer a competitive compensation and benefits package.

How to Apply:

If you are a motivated and experienced project manager looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information].

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