Head of Compliance Specialist
3 weeks ago
We are seeking an experienced Head of Compliance to join our team at Willow Resourcing Limited. As a key member of our organization, you will be responsible for designing and implementing a comprehensive compliance strategy that ensures positive customer outcomes are at the core of our business decision-making.
Key Responsibilities:
- Develop and implement a forward-thinking, comprehensive compliance strategy that aligns with regulatory requirements and industry best practices.
- Manage a small, dedicated compliance team and oversee the QA and Complaints teams to ensure effective compliance and risk management.
- Embed and oversee Consumer Duty regulations to ensure consistent fair value, transparent communication, and positive outcomes for all customers.
- Use MI and data to deliver actionable insights that support business decisions, enhance compliance frameworks, and drive continuous improvement in customer outcomes.
- Collaborate with cross-functional teams to ensure compliance and risk management are integrated into business operations.
Requirements:
- Proven experience as a senior compliance specialist within the Financial Services arena, with previous general insurance experience being advantageous but not essential.
- Strong leadership and team management skills, with the ability to develop and motivate a high-performing compliance team.
- Excellent communication, negotiating, and influencing skills, with the ability to build strong relationships with stakeholders.
- Ability to work in a hands-on manner, with a strong focus on delivering results and driving continuous improvement.
What We Offer:
- A competitive salary and benefits package.
- The opportunity to work with a market-leading business that is committed to delivering exceptional customer outcomes.
- A dynamic and supportive work environment that encourages collaboration and innovation.
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