Team Leader

3 weeks ago

Worthing, West Sussex, United Kingdom Equiniti Full time
Job Title: Team Leader

Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries.

Our vision is to be the leading global share registrar, offering complementary services to our client base and our values set the core foundations to our success. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long-term value, COLLABORATIVE in our approach, and we IMPROVE by continually enhancing our skills and services.

Main Purpose of Job

  • You will be responsible for supervising, managing, and motivating team members on a daily basis. As a team leader, you will be the contact point for all team members, so your communication skills should be excellent. You should also be able to act proactively to ensure smooth team operations and effective collaboration.
  • To lead cash administration processing and authorisation of payments for the following products:
  • Retail Products - EQI Nominee/Certificated. CAPON Nominee. Selftrade Nominee. Shareview Certificated.
  • Corporate Products - Equiniti Premier Services, Corporate Dealing Services

Core Duties/Responsibilities

  • Co-ordinate available resources and oversee processing to ensure that the daily workload is consistently completed in line with agreed service standards
  • Lead, motivate, develop, and appraise team members, co-ordinating their ongoing training and development in order that their individual and collective performance is of the required standard
  • Monitor individual staff and team performance, recommending actions to resolve problems in order to maintain operational efficiency and service quality
  • Ensure payments are authorised and released accurately and in a timely manner

Key Skills and Qualifications

  • Excellent IT skills, especially knowledge of Microsoft Excel
  • Self-organisation
  • Ability to plan tasks and keep to timescales
  • Able to write reports and communicate with Senior Managers (both internally and externally)
  • Good communication skills (both written and oral)
  • Performance Review & Development - Objectively assess the performance of others in accordance with the process, assessing capabilities and potential. Give constructive feedback in order to identify individual's development needs. Maintain an overview of the appraisal process, ensuring consistency and fairness.
  • Organisational Awareness - Has a comprehensive understanding of the Group's overall aims, structures, policies, and culture, together with a broad knowledge of the policies, operations, systems, and relevant strategies pertaining to specific areas of the business.
  • Procedural/Product/Specialist Knowledge - Comprehensive knowledge and wide practical experience of the relevant procedures, products, and services in own areas of responsibility. Where appropriate, will have detailed knowledge of the key relevant legal, regulatory, and statutory requirements, technical interpretation, and the ability to provide advice thereon.

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage and civil partnerships.

Please note any offer of employment is subject to satisfactory pre-employment screening checks. These consist of 5-year activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks.

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