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Site Reliability Engineering Manager

2 months ago

London, Greater London, United Kingdom Apollo Solutions Full time
Job Title: Site Reliability Engineering Manager

Apollo Solutions is seeking a highly skilled Site Reliability Engineering Manager to lead our team in shaping the future of Technology.

Key Responsibilities:

  • Lead a team of Cloud Site Reliability Platform Engineers to continually improve incident and service request resolution efficiency.
  • Ensure service tickets and incidents are resolved within SLA and effectively passed on to product teams.
  • Drive cloud compliance framework controls such as Annual DR and recovery testing, capacity management, etc.
  • Continually improve the percentage of service tickets and incidents resolved by the team.
  • Identify top reasons for service requests and incidents and address the root cause.
  • Provide thought leadership in operational areas such as change and release management, capacity management, backup and recovery, etc.
  • Ensure the team is correctly skilled for the roles and identify candidates to transition from Ops roles to SRE.

Requirements:

  • Solid understanding of the SRE role and principles.
  • Experience working with a wide range of products in Azure and GCP, Kubernetes, container registries, networking, etc.
  • Experience working with several CI/CD and infrastructure as code-related tools such as Terraform, GitHub, Azure DevOps, Jenkins, Chef, etc.
  • Experience leading an SRE or Operations team.
  • Negotiating skills to influence technical and leadership decisions.
  • A good understanding of public cloud security.
  • Experience leading teams in a large, complex, highly regulated industry.
  • Previous experience leading a team responsible for the public cloud estate.
  • Azure or GCP Certifications is desirable.
  • Experience in handling risks and controls across technical platforms.
  • Desire to learn and cross-skill.

Benefits:

  • Up to 15% pension contribution.
  • 30% bonus.
  • Hybrid working pattern.
  • Private Healthcare.
  • Access to Share Schemes.

Apollo Solutions is an equal opportunities employer and welcomes applications from all qualified candidates.