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Personal Injury Claims Adjuster
2 months ago
Job Summary
We are seeking a highly skilled and experienced Claims Adjuster to join our Motor PI team in Leeds. As a Claims Adjuster, you will be responsible for investigating and resolving Motor Personal Injury claims in a timely and efficient manner.
Key Responsibilities
- Investigate and resolve Motor Personal Injury claims to provide excellent claims handling service with minimal leakage.
- Identify and investigate coverage issues to ensure the company's liability is in line with its contractual commitments.
- Identify subrogation, contribution, and other recovery issues and pursue them where appropriate.
- Manage claims and other material claims issues to resolve and settle claims on an economic basis.
- Respond to internal and external stakeholder requests in accordance with service standards.
- Flag complaints as required and Treat Customers Fairly.
- Maintain knowledge of the claims portfolio and provide information to others on request to ensure effective monitoring of claims to support Underwriting and claims decisions.
- Reserve accurately to ensure the company's liability is clear at all times.
- Maintain efficient handling of your own caseload to ensure prompt, timely, and effective handling of Claims.
Requirements
- Excellent investigative skills.
- Proven experience dealing with policy coverage.
- Experience dealing with liability negotiations.
- Effective communication skills, written and verbal.
- Relationship Management skills.
- Able to effectively use MS office applications such as Word, Excel, and PowerPoint.
About QBE Management Services (UK) Limited
QBE Management Services (UK) Limited is a leading international insurer that is committed to enabling a more resilient future for our customers and the community. We are proud to have a diverse and inclusive workforce and are committed to building a workplace culture where all our people feel included.
Benefits
- 30 days holiday a year with the option to buy up to 2 additional days.
- Flexible working arrangements, including part-time, job share, and compressed hours.
- Pension scheme with employer contributions of 10% of basic salary.
- Private medical insurance for you and your family.
- Family-friendly policies, including 26 weeks leave at full pay regardless of gender identity, sexual orientation, or how you become a parent.
- Short-term remote work abroad, up to 20 days per year.
- Sustainable investing, with a focus on net-zero goals and carbon footprint reductions.
- Cycle-to-Work scheme, with regular exercise and a greener commute.
