Contract Management Lead

7 days ago


Burton upon Trent, Staffordshire, United Kingdom Ischebeck TITAN Group of Companies Full time
Job Title: Contract Management Lead

Ischebeck Titan Ltd. is a leading innovator in formwork, falsework, and geotechnical solutions. We are seeking a highly skilled Contract Management Lead to oversee daily operations and lead the Customer Services, Hire, and Sales Desk teams.

Key Responsibilities:
  • Manage customer inquiries and coordinate hiring and sales processes
  • Provide leadership to drive team performance and customer satisfaction
  • Train and mentor team members to ensure high levels of quality and customer satisfaction
  • Process Hire & Sales orders and administer contracts
  • Develop professional relationships with internal and external customers
Requirements:
  • Proven experience in a leadership or supervisory role within a customer service environment
  • Hire Desk or Sales Desk experience in a Plant & Equipment Hire business or Construction Plant Department
  • Commercial Awareness and proficiency in Microsoft Office Suite and CRM software
What We Offer:
  • Competitive benchmarked basic salary
  • 10% pension
  • 25 days holiday (Increase with service)
  • Non contractual Bonus scheme
  • Retail discounts
  • Inclusive and vibrant work culture


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