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Retail Sales Associate

2 months ago

Ilkeston, Derbyshire, United Kingdom Rec-Revolution Limited Full time

About Us

Rec-Revolution Limited is a leading provider of retail services, dedicated to delivering exceptional customer experiences in a fun and engaging environment.

Job Summary

We are seeking a highly motivated and customer-focused Retail Sales Assistant to join our team. As a key member of our sales team, you will be responsible for providing excellent customer service, promoting company-wide campaigns, and ensuring a safe and welcoming environment for our customers.

Key Responsibilities

  • Customer Service
    • Build strong relationships with customers to create a positive and loyal customer base
    • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner
  • Sales and Promotions
    • Promote company-wide campaigns and initiatives to drive sales and customer engagement
    • Upsell and cross-sell products and services to customers
  • Store Operations
    • Ensure accurate settlement and payment of winning bets
    • Monitor competitor activity and provide insights to improve our services
    • Contribute to maintaining a safe and secure working environment
  • Teamwork and Communication
    • Work collaboratively with the sales team to achieve sales targets and customer satisfaction goals
    • Communicate effectively with colleagues and management to ensure seamless store operations

Requirements

  • Customer Service Skills
    • Excellent communication and interpersonal skills
    • Ability to work in a fast-paced environment and adapt to changing situations
  • Sales and Marketing
    • Basic knowledge of sales and marketing principles
    • Ability to promote products and services effectively
  • Store Operations
    • Basic knowledge of cash handling and point-of-sale systems
    • Ability to maintain accurate records and reports

What We Offer

  • Competitive Salary and Benefits
    • Industry-leading pay and benefits package
  • Opportunities for Career Growth
    • Opportunities for professional development and career advancement
  • Flexible Work Arrangements
    • Flexible scheduling to accommodate different work styles and needs