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Retail Store Manager
2 months ago
We are seeking a highly motivated and experienced Retail Store Manager to join our team at Dynamix Recruitment Limited. As a key member of our retail team, you will be responsible for driving sales growth, leading a team of sales professionals, and maintaining a high standard of store presentation and customer service.
Key Responsibilities- Leadership and Team Management
- Recruit, coach, and develop a high-performing team of sales professionals
- Set realistic objectives and targets, leading by example with impeccable standards of presentation
- Commercial Activity
- Drive all commercial activity within the store, ensuring the effective use of the sales process throughout the team
- Pro-actively control and manage all existing and potential customer data, understanding the local market and competition
- Customer Service and Compliance
- Demonstrate and encourage exemplary customer service at all times
- Actively manage any complaints received, to ensure satisfactory resolution in a timely manner, in line with company standards
- Ensure compliance with all Operational Procedures and Policies as determined by the Business
- Compliance with the Store Commercial & Development plans as agreed with the Area Manager
- Compliance with all Health & Safety Regulations, in line with the Health & Safety Manager
