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Network Support Technician

2 months ago


Weston on the Green, Oxfordshire, United Kingdom Syntax Consultancy Limited Full time

Job Title: 2nd Line Support Engineer

Job Type: Permanent

Location: Cambridge (Hybrid)

Salary: £30,000 - £36,000 (DOE)

About the Role:

We are seeking a skilled 2nd Line Support Engineer to join our team at Syntax Consultancy Limited. As a 2nd Line Support Engineer, you will be responsible for providing technical support and troubleshooting for our clients' IT networks, Windows Server, and Desktop environments.

Key Responsibilities:

  • Supporting, installing, configuring, and maintaining IT networks, Windows Server, and Desktop technical environments.
  • Troubleshooting, diagnosis, and IT problem resolution to 2nd line level.
  • Project-based work including IT deployments, migrations, and upgrades.
  • Full UK Driving Licence and own transport preferred.

Technical Environment:

  • Windows Server
  • Office 365
  • MS Exchange
  • DNS/DCHP
  • Routers
  • Switches
  • VPN configuration
  • Firewalls
  • SharePoint
  • Azure AD

What We Offer:

  • £30,000 - £36,000 base salary (DOE)
  • Hybrid remote working options (2 days/week WFH)
  • 25 days holiday (plus BHs)
  • Pension
  • Profit share
  • Private healthcare
  • Gym
  • Free parking
  • Enhanced maternity/paternity benefits