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Network Support Technician
2 months ago
Job Title: 2nd Line Support Engineer
Job Type: Permanent
Location: Cambridge (Hybrid)
Salary: £30,000 - £36,000 (DOE)
About the Role:
We are seeking a skilled 2nd Line Support Engineer to join our team at Syntax Consultancy Limited. As a 2nd Line Support Engineer, you will be responsible for providing technical support and troubleshooting for our clients' IT networks, Windows Server, and Desktop environments.
Key Responsibilities:
- Supporting, installing, configuring, and maintaining IT networks, Windows Server, and Desktop technical environments.
- Troubleshooting, diagnosis, and IT problem resolution to 2nd line level.
- Project-based work including IT deployments, migrations, and upgrades.
- Full UK Driving Licence and own transport preferred.
Technical Environment:
- Windows Server
- Office 365
- MS Exchange
- DNS/DCHP
- Routers
- Switches
- VPN configuration
- Firewalls
- SharePoint
- Azure AD
What We Offer:
- £30,000 - £36,000 base salary (DOE)
- Hybrid remote working options (2 days/week WFH)
- 25 days holiday (plus BHs)
- Pension
- Profit share
- Private healthcare
- Gym
- Free parking
- Enhanced maternity/paternity benefits