Trainee Technician

We are seeking a highly motivated and detail-oriented individual to join our team as a Trainee Technician. As a key member of our technical support team, you will play a vital role in delivering exceptional service to our students, faculty, and staff.

• Provide technical support and assistance to our users, ensuring that they receive timely and effective solutions to their technical issues.
• Collaborate with our technical team to identify and resolve technical problems, and implement process improvements to enhance our services.
• Develop and maintain a strong understanding of our technical systems and infrastructure, and stay up-to-date with the latest technologies and trends.
• Work closely with our training team to develop and deliver training programs for our users, and provide guidance and support to help them develop their technical skills.
• Contribute to the development and implementation of our technical policies and procedures, and ensure that they are aligned with our organizational goals and objectives.

• Five GCSEs at least Grade C or level four (or equivalent) including English Language and Mathematics or equivalent experience.
• Good spoken and written communication skills.
• Basic digital skills including the ability to use the internet and email.
• Basic numeracy and literacy skills.
• Experience of working in a team.
• Experience of managing time to meet deadlines.
• Ability to follow instructions, spoken or written, accurately.
• Ability to follow health and safety guidelines.
• Experience of working in a customer-focused technical service.
• Familiarity with computer programming/software development.

• A competitive salary and benefits package.
• Opportunities for professional development and career advancement.
• A dynamic and supportive work environment.
• Access to state-of-the-art facilities and equipment.
• A comprehensive training program to help you develop your technical skills.

If you are a motivated and detail-oriented individual who is passionate about delivering exceptional technical support, we encourage you to apply for this exciting opportunity. Please submit your application, including your CV and a cover letter, to our online application system.