Applications Engineer
5 days ago
Job Role: Technical Support Specialist (Field-Based)
Location: Field-based role in the UK and Europe, with travel as needed.
Salary: £50,000 – £60,000 Including bonus for project completions
Perks: Company car, full travel expenses, IT equipment, tools, and more.
A leading CNC machinery company is seeking skilled Technical Support Specialists to join their team. This field-based role will require travel across the UK and Europe, depending on project needs, and flexibility is key.
Key Responsibilities:
- Provide machine setup, prove-out, and operator training within your designated region and occasionally across Europe.
- Deliver expert technical support to customers, dealers, and sales teams, including machine demonstrations and programming assistance.
- Prepare machining methods and cycle time estimates, ensuring efficiency and optimal performance.
- Support machine installations at customer sites and company showrooms.
- Offer remote and on-site troubleshooting, after-sales support, and technical advice.
- Collaborate with international dealer networks and attend overseas training as necessary.
Skills & Experience:
- Proven experience in a technical support or similar role.
- Comprehensive knowledge of metal cutting processes and machinery operation.
- Ability to work independently and within a team.
- Excellent problem-solving and communication skills.
This role is perfect for a proactive and detail-oriented individual passionate about precision engineering. Full product training and ongoing development opportunities will be provided.
As a Technical Support Specialist, you will play a critical role in ensuring the success of our customers and the growth of our business. If you have the technical expertise and commitment to excellence, we encourage you to apply for this exciting and dynamic opportunity.
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