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Vehicle Damage Assessor
2 months ago
Job Summary:
We are seeking a skilled Vehicle Damage Assessor to join our team at Ascent Sourcing Ltd in Bracknell. As a Vehicle Damage Assessor, you will be responsible for accurately assessing damage to vehicles and identifying repair methods.
Key Responsibilities:
- Inspect damaged vehicles and assess the full extent of the damage sustained accurately.
- Carry out visual inspections to identify any accidental damage caused to avoid uninsured loss damage costs.
- Identify the correct prescribed repair method through reference to manufacturer's authorised repair methodology.
- Estimate required repairs together with the time to be allowed, materials and parts required, considering the most economical repair method using both manual and electronic methods.
- Communicate effectively with customers, engineers, and technicians to ensure understanding of correct vehicle repair methodology.
- Explain repair procedure and process to the workshop and customers with varying levels of understanding.
- Ability to value vehicles at a market value to determine the repairable economics of a damaged vehicle.
- Review all open job cards daily and report any ongoing challenges.
- Ensure all chargeable materials are recorded on job cards for invoicing purposes.
- Maintain awareness of incoming vehicles and flag any issues.
- Awareness and compliance of Health & Safety requirements.
- Assist in the correct evaluation and justification of bodywork warranty claims and provide comprehensive explanations thereof.
- Bring to customers' attention any problems, faults and other issues that might impact on the performance and safety of their vehicles.
Requirements:
- ATA VDA Vehicle Damage Assessor certification.
- Relevant experience as an estimator.
- Ability to qualify and quantify repairs required.
- Ability to negotiate effectively with third parties.
- Ability to discuss and negotiate agreeable solutions to customer problems.
- Ability to maintain personal technical knowledge and skills including SMART repairs.