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Vehicle Damage Assessor

2 months ago


Bracknell, Bracknell Forest, United Kingdom Ascent Sourcing Ltd Full time

Job Summary:

We are seeking a skilled Vehicle Damage Assessor to join our team at Ascent Sourcing Ltd in Bracknell. As a Vehicle Damage Assessor, you will be responsible for accurately assessing damage to vehicles and identifying repair methods.

Key Responsibilities:

  • Inspect damaged vehicles and assess the full extent of the damage sustained accurately.
  • Carry out visual inspections to identify any accidental damage caused to avoid uninsured loss damage costs.
  • Identify the correct prescribed repair method through reference to manufacturer's authorised repair methodology.
  • Estimate required repairs together with the time to be allowed, materials and parts required, considering the most economical repair method using both manual and electronic methods.
  • Communicate effectively with customers, engineers, and technicians to ensure understanding of correct vehicle repair methodology.
  • Explain repair procedure and process to the workshop and customers with varying levels of understanding.
  • Ability to value vehicles at a market value to determine the repairable economics of a damaged vehicle.
  • Review all open job cards daily and report any ongoing challenges.
  • Ensure all chargeable materials are recorded on job cards for invoicing purposes.
  • Maintain awareness of incoming vehicles and flag any issues.
  • Awareness and compliance of Health & Safety requirements.
  • Assist in the correct evaluation and justification of bodywork warranty claims and provide comprehensive explanations thereof.
  • Bring to customers' attention any problems, faults and other issues that might impact on the performance and safety of their vehicles.

Requirements:

  • ATA VDA Vehicle Damage Assessor certification.
  • Relevant experience as an estimator.
  • Ability to qualify and quantify repairs required.
  • Ability to negotiate effectively with third parties.
  • Ability to discuss and negotiate agreeable solutions to customer problems.
  • Ability to maintain personal technical knowledge and skills including SMART repairs.