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Duty Manager

2 months ago


Epsom, Surrey, United Kingdom whitbread Full time

Job Summary:

We are seeking a skilled Duty Manager to lead our hotel operations at Premier Inn in Epsom South. As a key member of our team, you will be responsible for ensuring a seamless guest experience, managing staff, and maintaining high standards of service.

Key Responsibilities:

  • Hotel Operations: Oversee the day-to-day operations of the hotel, ensuring that all aspects of the business are running smoothly and efficiently.
  • Team Management: Lead and motivate a team of staff, providing guidance and support to ensure that they are equipped to deliver exceptional service to our guests.
  • Guest Experience: Ensure that all guests have a positive and memorable experience, responding to their needs and resolving any issues that may arise.
  • Quality and Standards: Maintain high standards of quality and service, ensuring that our hotel meets the expectations of our guests and the Premier Inn brand.

What We Offer:

  • Competitive Salary: A competitive salary and benefits package, including a Whitbread Benefits card, which offers discounts on food, accommodation, and other perks.
  • Training and Development: Opportunities for training and development, including a clear career path within our business.
  • Collaborative Team Environment: A supportive and collaborative team environment, where you will be encouraged to share your ideas and contribute to the success of the hotel.

About Us:

Whitbread is a leading hospitality business, with a portfolio of brands that includes Premier Inn, Beefeater, and Brewers Fayre. We are committed to providing exceptional service and creating memorable experiences for our guests, and we are looking for talented individuals like you to join our team.