About the Opportunity

This is a fantastic opportunity to join a leading retail business that puts the customer at the heart of all our decisions and excels in delivering exceptional customer experiences. You'll join a culture where everyone is passionate about their role and together these elements will play a big part in making us a leading player in the optical industry. We are committed to providing a high standard of care to our customers, recommending products to aid their health and lifestyle.

Key Responsibilities

• Build strong relationships with customers by listening and understanding their needs
• Help our customers find the perfect products tailored to their lifestyle and requirements
• Order and dispensing of glasses and contact lenses
• Providing aftersales support through repairs and adjustments
• Work together as part of a team to achieve excellent customer service
• Relevant operational and administrative tasks associated with the running of a store
• Support other colleagues within the stores to develop their knowledge and skills

About You

You love working with people and enjoy working as part of a team, after all our people are at the heart of all that we do. You build relationships with customers naturally, welcoming them into our store with a big smile. You will help our customers find their perfect eye wear products through choosing and dispensing of glasses, contact lenses and other associated products. You are passionate and enthusiastic about delivering exceptional customer service and leaving a positive long-lasting impression. You will enjoy learning about new products and already understanding and keeping up to date with brands and technical and regulatory aspects of the role. It's also a fantastic opportunity to add to your own development.

Our Benefits

• A competitive compensation package and discretionary bonus scheme
• A pension scheme
• One of the best staff discounts in the industry
• 22 days holiday plus bank holidays with opportunity to purchase more
• Additional flexible benefits that allow you to create a package that best suits your individual needs
• Excellent opportunities to develop and career opportunities across Boots Opticians, Retail and Pharmacy

Why Boots?

Boots Opticians is one of the leading optical chains in the UK. Our purpose is to help everyone see what's possible, so we're looking for people who go the extra mile to change things for the better for our customers and our team members. Bring your skills to a business that offers genuine career progression thanks to diversity of stores and roles – and expect to be supported and developed.

Our Diversity and Inclusion Commitment

Diversity and inclusion is at the centre of everything we do. We are an equal opportunity employer committed to a diverse and inclusive workforce. We offer a variety of flexible working patterns to support our colleagues to achieve a good work life balance.