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Water Hygiene Compliance Specialist

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Milton Keynes, Milton Keynes, United Kingdom Verelogic IT Recruitment Full time
Job Title: Legionella Quality Manager

We are seeking a highly skilled and experienced Legionella Quality Manager to join our team at Verelogic IT Recruitment. As a key member of our team, you will be responsible for overseeing the compliance and service delivery of our expanding Legionella department across the UK.

Key Responsibilities:
  • Manage and support the wider Legionella field service teams to ensure statutory compliance and health and safety standards are met in accordance with industry-recognised benchmarks.
  • Develop and maintain systems to ensure compliance with industry standards and regulations.
  • Collaborate with the Field Operations Manager to improve daily operations and contribute to the growth of the Legionella department.
  • Support the sales team with quotes and tender processes.
  • Assist in the digital development of surveying services.
Key Performance Indicators:
  • Audit at least two Legionella risk assessment reports per surveyor each month to ensure the upholding of company and industry standards.
  • Conduct quarterly audits for each surveyor.
  • Communicate, process, and investigate microbiological positives within 24 hours.
  • Ensure 100% of scheduled jobs per week are completed according to the scope of work without incurring additional costs.
Job Requirements:
  • Represent the company and maintain a professional image in the marketplace.
  • Stay informed about current water hygiene legislation and update the company on relevant changes.
  • Provide technical support and guidance to all within the company.
  • Line manage the field-based Legionella delivery team, acting as their main point of contact and support.
  • Ensure the field teams meet KPIs, adhere to industry standards, and operate proactively and productively.
  • Travel across the UK as required to support field staff and operational needs.
  • Manage larger Legionella projects, ensuring they are delivered according to the agreed scope of work and within budget.
  • Maintain staff morale, motivation, and discipline at the highest standards.
  • Report back on sales opportunities following client or site visits, ensuring this information is communicated to the relevant personnel for follow-up.
  • Identify and manage the onboarding and auditing of subcontractors.
  • Personally deliver Legionella services as required, focusing on L8 risk assessments, written schemes, and L8 training.
  • Regularly audit post-service reports, field staff, and subcontractors.
  • Support the recruitment of external field staff.
  • Train and develop both the internal administration and external field teams.
  • Analyse field productivity and assist in planning improvements.
  • Participate in strategic projects to meet the company's targets.
  • Communicate and implement business strategies across external teams, ensuring alignment with strategic objectives.
  • Provide regular mentoring and relationship development with surveyors.
  • Conduct annual appraisals, reviews, return-to-work interviews, and disciplinary processes for the field teams.
  • Assist the sales team with quotes related to tender processes as needed.
  • Produce method statements and risk assessments for all Legionella-related services.
  • Organise and ensure the proper functionality and calibration of all necessary equipment.
  • Alongside the Warehouse Supervisor, ensure all general and specialised equipment is maintained in good working order.
  • Support the Warehouse Supervisor in keeping COSHH data up to date.
  • Liaise with client or site personnel regarding work progress or issues, ensuring clients remain compliant.
  • Report any on-site progress issues or problems to the office immediately.
  • Develop digital compliance systems to maximise productivity and efficiency from site delivery to post-service report production.
  • Manage and maintain the asset management of the digital compliance system in line with L8 requirements.
  • Prepare for and manage industry-leading audit requirements.
  • Ensure team adherence to company procedures.
  • Act in accordance with the Company Code of Conduct when carrying out company duties in any capacity or location.
Resource Requirements:
  • Smartphone
  • Laptop
  • Company vehicle
  • Required equipment
  • IOSH qualification
  • City & Guilds Legionella Risk Assessment for Legionella and Water Hygiene
  • A minimum of 5 years experience in Legionella risk and management
Benefits:
  • Holiday entitlement of 22 days; increases with the length of service.
  • Profit sharing scheme (excluding sales-based staff)
  • Mentoring scheme for new starters
  • Training programme for all staff
  • Friends and Family referral bonus scheme
  • Pension Scheme – Employee 5% and Employer 3% contribution