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Healthcare Account Manager

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Londonderry Co Londonderry, United Kingdom Staffline Recruitment Ireland Full time £23,000
Job Description

Healthcare Account Specialist

We are seeking a skilled Healthcare Account Specialist to join our dynamic team at Staffline Recruitment Ireland. This is a fantastic opportunity to play a pivotal role in ensuring optimal efficiency and service delivery to our clients in the healthcare sector.

Key Responsibilities:

  • Conduct interviews, skills assessments, and ensure legal and ethical compliance (Eligibility to Work, EAA, AWR, etc.).
  • Facilitate client-specific training (manual handling, induction) and manage the onboarding process for candidates.
  • Work closely with the Key Account Manager to provide tailored service delivery solutions.
  • Regularly review service performance with clients, managing manpower planning and proposing service improvements.
  • Ensure that service delivery meets or exceeds the client SLA, providing detailed management reports.
  • Ensure all operations adhere to statutory and company policies, including Health and Safety and healthcare frameworks.
  • Maintain accurate worker records, update systems, and conduct regular quality audits.

Candidate Requirements:

  • Minimum of 6 months of professional account management or recruitment experience.
  • GCSEs in English and Maths (Grades A-C) or equivalent.
  • Business Admin Level 3 qualification (desirable).

Key Qualities:

  • Ability to work in a challenging, fast-paced environment.
  • Strong communication and interpersonal skills.
  • Proven problem-solving and analytical skills.