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Restaurant Host/Hostess

2 months ago

London, Greater London, United Kingdom Hilton Hotels Full time
About the Role

We are seeking a highly skilled and experienced Restaurant Host/Hostess to join our team at Conrad London St James, a luxury hotel and part of the Hilton Hotels brand.

As a Restaurant Host/Hostess, you will be responsible for providing exceptional customer service and ensuring a seamless dining experience for our guests. This will involve welcoming guests in a polite and friendly manner, coordinating seating, up-selling with latest departmental incentives, managing table set-ups, and following cash handling procedures.

You will also be responsible for managing guest queries in a timely and efficient manner, ensuring compliance of brand standards, and striving to achieve departmental targets. Additionally, you will be expected to ensure the cleanliness of work areas and be able to work in all areas of Food and Beverage, including Bar, Restaurant, Room Service, and Conference and Events.

About the Team

Our team is passionate about delivering exceptional service and creating a warm and welcoming atmosphere for our guests. We are committed to providing a world-class dining experience and are looking for someone who shares our values and is dedicated to delivering outstanding service.

About the Benefits

As a Restaurant Host/Hostess at Conrad London St James, you will enjoy a range of benefits, including:

  • Hourly rate of £12.50 plus an expected average annual service charge between £5,000 - £6,000
  • A global travel program for team members
  • Meals whilst on duty
  • Opportunities for career progression and professional development
About the Location

Our hotel is located in the heart of Westminster, within walking distance of several major transport links, including St James Park Tube Station, Westminster Tube Station, Victoria Station, and Waterloo Station.