Senior IT Technician

3 weeks ago

London, Greater London, United Kingdom Prescient Recruitment Group Ltd Full time
Job Title: Senior IT Technician

We are seeking a highly skilled Senior IT Technician to join our team at Prescient Recruitment Group Ltd.

Key Responsibilities:

  • Maintain and install learning and office desktops, interactive projectors, printer photocopiers, and other ICT resources, ensuring good cable management to provide safe IT working spaces.
  • Develop knowledge of current software and cloud platforms and create user support and documentation to support learning for all internal partners.
  • Maintain and develop the IT asset register.
  • Produce resource materials to support and promote the use of ICT equipment effectively and safely.
  • Ensure all requests are logged, responded to, and resolved promptly, meeting or exceeding departmental SLAs.
  • Ensure efficient and effective technology usage throughout the organization.
  • Rapidly respond to developing situations to identify trends and any potential impact on the seamless provision of IT, escalating with third parties as appropriate.

Benefits:

  • Flexible Fridays, half a day each week, to provide work-life balance.
  • Employee assistance program.
  • Research-based professional development.
  • Excellent career development opportunities and performance recognition in-house due to growth plans.
  • Staff social events.
  • Free gym facilities for staff use onsite.
  • Cycle to work scheme.

The successful candidate will need to undertake full Safeguarding vetting and an enhanced DBS check. If you meet the criteria above, please send us your CV. We receive a large number of applications, so if you do not hear back within 7 days, consider your application unsuccessful this time. We will keep a copy of your details on file for future vacancies. The Prescient Group will manage your application in accordance with the GDPR and Data Protection Act 2018.

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