Healthcare Assistant

1 month ago

Basingstoke, Hampshire, United Kingdom Hampshire Hospitals NHS Foundation Trust Full time

About the Role

The Healthcare Support Worker will assist and support qualified health professionals in the delivery of safe patient care. The role is to provide high-quality, effective, and compassionate healthcare to patients of the Hampshire Hospitals Foundation Trust.

Main Responsibilities

  • Support qualified practitioners in delivering high-standard patient care, including providing evidence-based care under direct supervision.
  • Assist in providing individualized clinical care for private patients under the supervision of qualified nurses and healthcare professionals.
  • Maintain patient safety and ensure a positive patient experience by treating all patients, relatives, and colleagues with respect, dignity, compassion, and courtesy in accordance with Trust values.
  • Complete the Band 2 care certificate competency framework within the identified timeframe.
  • Act within their sphere of competence and be confident and accountable for their actions after completing the competency framework.

About Us

Hampshire Hospitals NHS Foundation Trust provides medical and surgical services to a population of approximately 600,000 people across Hampshire and parts of West Berkshire. Our vision is to provide outstanding care for every patient, and our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement, and excellence thrive.

We provide specialist services to people across the UK and internationally. We are one of only two centers in the UK treating pseudomyxoma peritonei (a rare form of abdominal cancer) and are leaders in the field of tertiary liver cancer and colorectal cancer.

The trust employs more than 9,000 staff and has a turnover of over £500 million a year. As a Foundation Trust, we are directly accountable to our members through the governors. The Council of Governors represents the interests of their constituencies and influences the future plans of the Foundation Trust.

Job Requirements

  • Assist nurses with the day-to-day running of the outpatient clinic.
  • Set up clinic for consultants, including daily equipment checks in line with trust policy.
  • Carry out phlebotomy duties and cannulation, bladder scanning, uroflow, and other tasks.
  • Chaperone patients in consultations.
  • Order and rotate stock, maintaining safe stock levels in the clinic.
  • Assist with the pediatric clinic, including play, distraction, and supporting the pediatric nurse in the running of the clinic.
  • Assist consultants from all specialties in the smooth running of the clinic.
  • Manage the diary, including booking patients for procedures.
  • Support the team with teaching and education, especially for new HCAs and team members.

Person Specification

Training and Qualification

Essential

  • Literacy level 1 or equivalent (GCSE D-G).
  • Numeracy level 1 or equivalent (GCSE D-G).
  • ESOL level 1 or equivalent (if English is not the first language).

Desirable

  • IT literate.
  • Literacy level 2 or equivalent (GCSE A-C).
  • Numeracy level 2 or equivalent (GCSE A-C).
  • ESOL level 2 or equivalent (if English is not the first language).
  • NVQ level 2 or equivalent or above in Health or Health and Social Care or working towards an award.

Experience and Knowledge

Essential

  • Previous experience in a Health/Health and Social Care role.
  • Able to demonstrate current knowledge and identify own learning needs.

Desirable

  • Previous NHS experience.
  • Understanding of NHS/Social care systems.

Skills and Ability

Essential

  • Able to demonstrate the required behavior in keeping with the Trust values.
  • Good written and verbal communication in the English language.
  • Able to work without direct supervision.
  • Able to work within a team.
  • Effective patient/client care skills.

Desirable

  • Venepuncture and cannulation skills.
  • Ability to obtain ECG from patients.

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