Senior Service and Maintenance Engineer

2 months ago

Braintree, Essex, United Kingdom Complete Security Recruitment Full time
Job Title: Senior Service and Maintenance Engineer

We are seeking a highly skilled and experienced Senior Service and Maintenance Engineer to join our team at Complete Security Recruitment. As a Senior Service and Maintenance Engineer, you will be responsible for providing a reliable, courteous, efficient, and effective service to our clients across London and the surrounding area.

Key Responsibilities:
  • Provide a high level of service and maintenance to Fire and Security systems, including fault finding and small works.
  • Maintain a positive image of the company to the customer at all times, through high standards of dress and customer communications.
  • Ensure that any company vehicle provided is maintained in good working order.
  • Attend and contribute to regular engineers' meetings.
  • Maintain a high level of personal performance and attendance.
  • A flexible approach to working hours.
  • Adhere to the company's Management Systems.
  • Positive can-do attitude is essential as you need to be able to work under your own initiative.
Expected Deliverables:
  • Able to service and maintain F&S systems of various sizes and complexity.
  • Able to carry out system takeovers including completion of all documentation.
  • Ensure that the appropriate spares, consumables, and test equipment required to complete assigned tasks are available on the company vehicle provided.
  • Accurate and efficient fault reporting.
  • To be an active member of the on-call team.
  • At the completion of each visit, close or update the system with the call status and relevant associated documents.
  • Working under your own initiative.
  • Providing customer systems training.
Additional Senior Engineer Responsibilities:
  • Provide technical support for other engineers.
  • Provide fault finding support to other engineers.
  • Provide training for other engineers.
  • Assisting team leader with auditing of engineers and subcontractors.
Administration:
  • Provide good quality written details of activities completed at customers' sites.
  • Report any site left non-operational following a site visit.
  • Fully complete all paperwork/time sheets/electronic mail in a timely manner.
  • Report near misses.
Sales:
  • Make recommendations for additions/replacements to improve customers' existing systems and feed this information back to the Company.
  • Provide accurate information to enable quotations to be prepared for the customer.
Health and Safety:

Demonstrate a personal commitment to Health, Safety, and the Environment by following the Health & Safety at Work Act, along with all statutory health, safety, and environmental regulations.

Required Qualifications and Experience:

  • Full Driving Licence.
  • Working knowledge of MS Office specifically Excel.
  • Working knowledge of a variety of F&S systems.

This role requires a sound understanding of Fire, CCTV, Access control, Intruder alarm. You will come across a vast range of systems new and old in addition to the systems detailed above as is the nature of this role.

Min 5 years experience working on F&S systems with a sound knowledge of current regulations.

Desirable: CSCS/ECS, Asbestos Awareness, IPAF, First Aid.

Location and Travel Requirements:

Operate throughout the South and East of England. Engineers are provided with a vehicle of suitable size and fuel card.

Remuneration Range and Benefits Available:

Salary: £38-40,000 year. OTE 55K 40 hours a week.

08:00-16:30

Occasional night work may be required notified in advance. Overtime available – opportunity to earn more if desired. Travel time paid after 30 min each way. 25 days holiday + 8 bank holidays. Company Laptop. Company Phone. Van + fuel card.

Company training days

Company summer and Xmas days out

Pension

Rewards and incentive package Perkbox 120 flexi points every month

Quarterly bonus (On some contracts)

Term of employment: Permanent full time

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