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Technical Support Engineer

2 months ago


Crownhill, United Kingdom Technical Futures Ltd Full time

Position Overview:
An Electronics Support Specialist with expertise in Electrical Motion Control and Actuators will engage in configuring and programming PLCs, motor drivers, and industrial communication systems. This role also involves troubleshooting, providing training, and delivering product assistance.


About Technical Futures Ltd:

Join the European Technical Centre of a leading Japanese Technology Firm that specializes in innovative, tailored automation and pneumatic manufacturing solutions across diverse sectors, including robotics, automotive, life sciences, and industrial communications. The company prioritizes sustainability, offering solutions that are both cutting-edge and sustainable.

Key Qualifications:
To be a successful candidate for the Electronics Support Specialist position, you should have:

  • A Higher National Diploma (HND) or Degree in an Engineering field such as Electronics or Mechatronics.
  • At least 1 year of experience in industrial design, support, or testing.

Essential Skills:
Candidates should possess:

  • Knowledge of various electronic applications, particularly Electric Motion Control for industrial use.
  • Strong written, verbal, and presentation abilities.
  • Familiarity with PLCs and programming languages such as Ladder Logic or Structured Text.
  • An understanding of industrial communication protocols like EtherNet/IP, PROFINET, and/or IO-Link.
  • A valid driving license and passport.

Role Responsibilities:
The successful Electronics Support Specialist will:

  • Address technical inquiries and assist with customer applications.
  • Conduct fault diagnosis for a variety of products, including motion control systems and actuators.
  • Set up and program PLCs, motor drivers, and industrial communication systems.
  • Embrace challenges and confidently engage in customer-facing interactions.
  • Create and deliver training sessions and develop operational manuals.
  • Occasionally travel within Europe as part of the role.

Compensation and Benefits:
A competitive salary package will be provided, including a comprehensive benefits scheme featuring a robust Pension Plan, Private Medical Insurance, Retail Discounts, Continuous Training, 25 days of annual leave (with an option to trade holidays), Life Assurance, and Income Protection.

This position is primarily office-based with some travel requirements.

Applicants must be residents with full eligibility to work without sponsorship.