Operations Coordinator

4 weeks ago


Tonbridge, Kent, United Kingdom Mears Full time

About the Role

You will be responsible for coordinating the scheduling of operatives and monitoring work volumes to ensure efficient use of resources. This role requires strong organizational skills, the ability to multitask, and excellent communication skills.

Key Responsibilities:

  • Coordinate the scheduling of operatives to meet turnaround timescales
  • Monitor and maintain PDA control allocation
  • Provide supporting information on operative performance levels
  • Investigate and respond to situations quickly
  • Make effective decisions based on objective assessment of situations
  • Control multiple processes simultaneously
  • Provide great customer service and have a good telephone manner
  • Knowledge/experience of Direct Scheduling System
  • General knowledge of the construction industry

Benefits we can offer you

  • 25 days annual leave plus bank holidays
  • Annual Mears Fun Day
  • Volunteering Leave
  • Staff perks with Mears Rewards
  • Family friendly policies

Requirements:

  • Ability to investigate, evaluate and respond to situations quickly
  • Decisive-Make effective decisions based on objective assessment of situations
  • Able to multitask-Control multiple processes simultaneously
  • Good IT knowledge for all Microsoft applications
  • Proven ability to prioritise own workload
  • Great Customer Service- Confident on the phone with a good telephone manner
  • Knowledge/experience of Direct Scheduling System (used commonly by councils)
  • General knowledge of the construction industry
  • Great organisational skills


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