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BPO Advisory Director

2 months ago


London, Greater London, United Kingdom CV-Library Full time
BPO Advisory Director Job Description

The BPO Advisory Director is a key role within our consulting practice, responsible for leading and managing advisory services aimed at optimising and transforming clients' business processes through outsourcing strategies.

Key Responsibilities
  1. Client Engagement and Strategy:
    Build and sustain relationships with key clients, assessing their needs and creating customised BPO strategies to drive business growth.
  2. Project Management:
    Lead BPO projects from initiation to completion, ensuring timely delivery, budget adherence, and quality benchmarks are met.
  3. Business Development:
    Identify and pursue new business opportunities to expand our advisory practice, developing and presenting proposals to prospective clients.
  4. Operational Excellence:
    Establish and refine effective processes and methodologies, ensuring adherence to industry regulations and company standards.
  5. Team Leadership:
    Guide and mentor a team of consultants and analysts, promoting a collaborative and forward-thinking work culture.

Job Details

Company: CV-Library

Location: Competitive

Sector: Consulting

Contract: Permanent

Hours: Full Time