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Nights Team Associate

2 months ago

Bangor, United Kingdom whitbread Full time

Job Summary:

We are seeking a skilled and dedicated Nights Team Member to join our team at Premier Inn in Bangor. As a key member of our overnight team, you will be responsible for ensuring the safety and comfort of our guests, providing exceptional customer service, and contributing to the overall success of our hotel.

Key Responsibilities:

  • Guest Safety and Security: Ensure the safety and security of our guests, responding promptly to any incidents or concerns.
  • Customer Service: Provide exceptional customer service, addressing guest queries and resolving issues in a professional and courteous manner.
  • Hotel Operations: Assist with hotel operations, including maintaining a clean and tidy environment, and ensuring that all facilities and services are available to guests.
  • Teamwork: Work collaboratively with other team members to achieve our goals and objectives.

What We Offer:

  • Competitive Pay: Enjoy a competitive hourly rate, with opportunities for pay increases based on performance.
  • Training and Development: Receive comprehensive training and development opportunities to help you grow and succeed in your role.
  • Whitbread Benefits: Enjoy a range of benefits, including discounts on food and drink, travel, and other perks.
  • Pension and Savings Schemes: Take advantage of our company pension and save as you earn scheme.
  • Flexible Working: We offer flexible working arrangements to help you balance your work and personal life.

Requirements:

  • Problem-Solving Skills: Demonstrate strong problem-solving skills, with the ability to think critically and make sound decisions.
  • Health and Safety Knowledge: Possess a good understanding of health and safety principles and practices.
  • Communication Skills: Excellent communication skills, with the ability to interact effectively with guests and colleagues.
  • Teamwork: A strong team player, with the ability to work collaboratively with others.