Retail Store Manager
2 months ago
About Aesop Corporate
Aesop Corporate is a global retail organisation that has been cultivating an inspiring and inclusive environment for over 35 years. We offer professional development and advancement opportunities to complement career goals and aspirations.
Our Approach
We take a meticulous approach to skin care, using only the most efficacious ingredients to create formulations that stir the self and senses. This same attention to detail is applied during our recruitment process, seeking out considered and inspired individuals with a wealth of perspectives who bring out the best in themselves and others.
Sustainability and Inclusion
We aim to strike the right balance between people, planet, and profit, actively reducing our footprint on the planet that generously sustains us. As a certified B Corp, we are committed to building a more sustainable and inclusive society.
Role Purpose
As the Store Manager of Aesop Bath, you will embody our desire to engage, listen, and guide customers to products that are relevant to them. Through passionate and focused leadership, you will motivate and develop your team to create memorable, inclusive customer experiences that drive overall store performance.
Key Responsibilities
- Budgeting and store-specific marketing
- Building the store's client base
- Choreographing the daily activities of a team of Retail Consultants
Requirements
- Management experience within a customer service environment
- Proven track record of effective selling skills and ability to drive commercial outcomes
- History of successfully leading and coaching a team, creating an inclusive and psychologically safe work environment
- Demonstrated ability to utilise empathy to manage interpersonal relationships
- Open mindset and deep curiosity seeking to understand others, listen without judgement, and act on diverse perspectives
- Strong communication, problem-solving, commercial acumen, and merchandising skills
- Working knowledge of skin care and skin care industry (advantageous)
- Knowledge of hair care, body care, fragrance, and home categories (advantageous)
- Computer literacy encompassing strong familiarity with Microsoft Office suite
What's on Offer
- Up to 50% product discount and bi-annual complimentary product allocation
- Cycle to work scheme
- Summer wellness leave options and paid volunteering allowance for all employees
- In-house Product and Core skills training
- Competitive bonus opportunity based on personal performance and commission opportunity based on Store performance
- Suite of options to aid development, including complimentary access to LinkedIn Learning
- Access to employee assistance programmes and complimentary subscription to Headspace mindfulness app
- Matched Gifting Policy - where every £ raised by employee for any registered charity will be matched by the Aesop Foundation
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